Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE MARTIN

Tampa,FL

Summary

High Performing quality driven business credit analyst with 5+ years in experience developing, and approving business and consumer credit applications. An expert in establishing credit lines, making crucial credit decisions and reviewing financial reports. Demonstrated ability to exceed expectations in department standards by making sound credit decisions. Very knowledgeable of banking regulations and proven track record of implanting the necessary controls to ensure compliance. Especially strong in coaching and developing other analysts with meeting department standards, as well as understanding policy and procedures.

Overview

12
12
years of professional experience

Work History

Credit Ops Analyst III

JP Morgan Chase
10.2023 - Current
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Enhanced small business credit decision-making by conducting thorough financial analysis and risk assessments.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.

Business Credit Analyst

JP Morgan Chase
10.2021 - 10.2023
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Attended credit-related training and conferences to stay informed about industry trends and developments.
  • Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.

Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.

  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Assisted in maintaining a diversified portfolio through thoughtful selection of new customers based on rigorous credit analysis standards.
  • Mentored junior analysts, sharing best practices and fostering their professional development in credit analysis techniques.
  • Maintained compliance with applicable regulations and laws governing consumer credit.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Improved understanding of financial statements, which helped in assessing risk.

Credit Ops Analyst

JP Morgan Chase
05.2017 - 09.2021
  • Defined clear targets and objectives and communicated to other team members
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Increased employee performance and job satisfaction to strengthen retention and engagement
  • Demonstrated ability to exceed expectations in department standards by making sound credit decisions
  • Expert in establishing credit lines, making crucial credit decisions and reviewing financial reports
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts
  • Interacted with credit and front office colleagues to review credit reports
  • Obtained and interpreted financial statements to assist in credit limit reviews.

Financial Care Representative

T-Mobile
06.2012 - 07.2017
  • Established relationships with customers to encourage payment of loan services
  • Adhered to banking standards and government lending guidelines for delinquent accounts
  • Maintained 100% confidentiality for assigned Lending Services
  • Researched accounts and completed due diligence to resolve collection problems
  • Used probing techniques to determine debtors' reasons for delinquency
  • Worked with customer to create debt repayment plan based on counseling
  • Counseled debtors on payment options and arranged installment agreements.

Education

High School Diploma -

Middleton High School
Tampa, FL
05.2009

Skills

  • Financial Statements
  • Google Drive
  • Training
  • Time Management
  • Organizational Policies
  • Customer Service and Satisfaction
  • Staff Development
  • Product and Service Knowledge
  • Reviewing Performance
  • Project Implementation
  • Coaching and Development

Timeline

Credit Ops Analyst III

JP Morgan Chase
10.2023 - Current

Business Credit Analyst

JP Morgan Chase
10.2021 - 10.2023

Credit Ops Analyst

JP Morgan Chase
05.2017 - 09.2021

Financial Care Representative

T-Mobile
06.2012 - 07.2017

High School Diploma -

Middleton High School
JASMINE MARTIN