Jasmine Martin
Hopkins,SC
Summary
Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
8
8
years of professional experience
Work History
Catering Server
Work Personnel Columbia
Columbia , SC
03.2024 - Current
- Served orders by picking up and delivering selections from kitchen.
- Wrapped silverware efficiently and organized napkins for event guests.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Portioned, plated and garnished menu items to meet company standards.
- Prepared and served food items to guests in a timely manner.
- Followed proper sanitation procedures when handling food items.
- Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
- Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Customer Service Cashier
Metro PCS
Columbia, SC
02.2018 - 11.2018
- Provided excellent customer service by helping customers locate items they were looking for.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Maintained accurate records of transactions using the point-of-sale system.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Addressed customer questions and concerns regarding products and services.
Cashier
Walmart
Columbia, SC
03.2017 - 12.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Learned roles of other departments to provide coverage and keep store operational.
- Greeted customers and answered any questions they had about the store's products and services.
Education
CA Johnson High School
South CarolinaSkills
- Strong communication skills
- Guest service
- Stress tolerance
- Guest relations
- Exceptional customer service
- Cleanliness maintenance
Timeline
Catering Server
Work Personnel Columbia
03.2024 - Current
Customer Service Cashier
Metro PCS
02.2018 - 11.2018
Cashier
Walmart
03.2017 - 12.2017
CA Johnson High School
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