Jasmine Martin
Gastonia,NC
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals. Offering strong skills in teamwork and customer service. Strong focus on teamwork and not only with coworkers but with managers, adaptability, reliability and meeting organization goals.
Overview
3
3
years of professional experience
Work History
Team Member
Tasty D'Lites
10.2024 - Current
- Collaborated with team members to provide " Dunkin Donuts and Baskin Robbins", improving workflow.
- Provided excellent customer service, addressing customers questions and solving issues.
- Followed food safety protocols, contributing to a safe dining environment.
- Worked in the flow of preparation and presentation of beverages, breakfast items and desserts, ensuring high-quality standards.
- Maintained sanitization and cleanliness of the organization of workstations.
- Adapted smoothly to the high demand time areas throughout the day, maintaining quality.
Cashier
Food Lion
03.2024 - 09.2024
- Welcomed customers and provided assistance to their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage clientele.
- Helped customers complete transactions by applying coupons and joining the Food Lion's program.
- Restocked and organized product in front lanes.
- Assisted with customer needs and product recommendations to increase sales.
- Handled returns and exchanges to store policies, increasing customer satisfaction.
Team Member
Bojangles' Famous Chicken 'n Biscuits
02.2023 - 01.2024
- Worked scheduled shifts and remained flexible available to work during coworker absences, holidays, and busy periods.
- Contributed to teamwork by completing orders and task in a steady pace and efficiently.
- Built strong cooperative relationships with customers, coworkers and managers.
- Developed strong customer service and product knowledge skills to gain individual and teamwork performance.
- Gained register experience of completing payments and refunds.
- Assisted with inventory counts and stocking of product.
- Trained new team members by teaching information on company procedures and safety protocols.
- Broke down boxes, disposing of trash.
- Gained customer clientele and manager recognition for delivering excellent customer service through active listening, communication, and resolution of concerns.
- Assisted in preparation and presentation of meals, ensuring high-quality standards.
Education
Bachelor of Science - Nursing
Winston-Salem State University
Winston-Salem, NC05-2029
High School Diploma -
Ashbrook High School
Gastonia05-2025
Timeline
Team Member
Tasty D'Lites
10.2024 - Current
Cashier
Food Lion
03.2024 - 09.2024
Team Member
Bojangles' Famous Chicken 'n Biscuits
02.2023 - 01.2024
Bachelor of Science - Nursing
Winston-Salem State University
High School Diploma -
Ashbrook High School