Jasmine Martinez
Parker,AZ
Summary
Dynamic and detail-oriented professional with exceptional customer service skills honed at Starbucks Coffee. Proven ability to enhance customer satisfaction through personalized beverage preparation and effective communication. A dedicated team player with strong time management abilities, consistently maintaining a clean workspace and training new employees to uphold high standards. Knowledgeable [Desired Position] with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Office Clerk
Bermuda Palms
08.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Handled incoming business and client requests for information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Barista
Starbuck Coffee
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Clerk
Safeway
03.2022 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
Parker High School
Parker, AZSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Beverage preparation
- Safe food handling
- Espresso machine operation
- Food preparation
Timeline
Office Clerk
Bermuda Palms
08.2024 - Current
Barista
Starbuck Coffee
07.2023 - Current
Clerk
Safeway
03.2022 - 08.2024
High School Diploma -
Parker High School
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