Jasmine Mascorro Chavez
Casa Azteca Mexican Restaurant
Lamar,CO
6
years of professional experience
Professional in customer service with a track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained a welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Work History
Waitress
1 Year 11 Months- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Trained new waitstaff on restaurant procedures and customer service standards.
- Resolved customer complaints promptly, maintaining positive dining experiences.
Dispatcher
2 Months- Coordinated emergency response operations, ensuring timely dispatch of personnel and resources.
- Monitored radio communications to track field units and provide updates on incidents.
- Managed call prioritization, dispatching law enforcement based on urgency and location.
- Maintained accurate logs of calls for service, enhancing accountability and traceability.
Waitress
2 Years 7 Months- Assisted in managing multiple tasks simultaneously to meet deadlines. Supported colleagues in balancing competing priorities effectively. Coordinated various responsibilities to maintain productivity.
- Demonstrated exceptional patience in high-pressure situations to foster positive interactions.
- Demonstrated integrity and transparency in all professional interactions.
1 Year 2 Months
- Communication
- Customer Service
- Teamwork and confidence
Education
High School Diploma
Graduation
Skills
Money management skills
Fast learner
Customer Service skills
Bilingual
Memory retention
LANGUAGES
Bilingual: English and Spanish
EXTRA CURRICULUM
Family, Career, and Community Leaders of America (FCCLA)Wray High School 30074 County Rd 35 Wray, CO 80758 August 2019 - May 2022 August - December 2019 Helping elementary kids in after-school tutoring. Nov 2, 2019, Coat Drive at the WRAC Dec 7, 2019, Volunteering at Playing on The Plains. City Hall Feb 8, 2020, Volunteering, Cake Auction, at the restaurant 4TH and Main. Spanish Club 30074 County Rd 35 Wray, CO 80758 August 2019 - May 2022 May 6, 2022, Culture Night Rho Kappa National Honor Society August 2021- May 2022 Phi Theta Kappa Honor Society August 2023- Present Family, Career, and Community Leaders of America (FCCLA)Wray High School 30074 County Rd 35 Wray, CO 80758 August 2019 - May 2022 August - December 2019 Helping elementary kids in after-school tutoring. Nov 2, 2019, Coat Drive at the WRAC Dec 7, 2019, Volunteering at Playing on The Plains. City Hall Feb 8, 2020, Volunteering, Cake Auction, at the restaurant 4TH and Main. Spanish Club 30074 County Rd 35 Wray, CO 80758 August 2019 - May 2022 May 6, 2022, Culture Night Rho Kappa National Honor Society August 2021- May 2022 Phi Theta Kappa Honor Society August 2023- Present
AWARDS
STEAM Conference at Adams State University through migrant education program., Migrant Education Program most improved in academics., Rho Kappa recognition of excellence in the field of social studies., Certification of Achievement Academic excellence in Spanish 4., Certificate of Participation YEC (Youth Entrepreneurship Challenge), Acceleration Outreach Tuition Scholarship $2,500
Timeline
Waitress
Casa Azteca Mexican Restaurant
08.2024 - CurrentRead More
Dispatcher
Cheyenne County Sheriff's Office
06.2024 - 08.2024Read More
Waitress
El Jalapeno Mexican Restaurant
10.2021 - 05.2024Read More
El Vaquero Mexican Restaurant
08.2020 - 10.2021Read More
St Francis Community Jr/Sr High School
High School Diploma
Read More