Jasmine Mayham
Charlotte,NC
Summary
Dynamic and detail-oriented professional with extensive experience in stocking shelves for diverse organizations. Engaging and approachable demeanor fosters positive interactions with customers and enhances their shopping experience. Proven ability to build strong customer relationships, contributing to a welcoming environment that encourages repeat business. Committed to maintaining high standards of organization and efficiency in fast-paced retail settings.
Overview
16
16
years of professional experience
Work History
Professional Organizer
The Organizing Genius
08.2022 - 01.2023
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Assign duties to other staff and give instructions regarding work methods and routines.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
At Home Advisor
Apple
05.2017 - 12.2022
- Provide technical support during software installation or configuration.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Boosted first-call resolution rates by utilizing effective questioning techniques to identify root causes rapidly.
- Utilized remote access tools to diagnose and troubleshoot issues on customers'' devices effectively.
Assistant Store Manager
Arden B.
07.2011 - 05.2014
- Assumed manager's role in supervising staff in absence of the store manager
- Strived to meet and exceed store goals
- Ensured selling standards were met
- Worked with customers and modeled excellent sales and customer service skills
Co-Manager
Arden B
04.2007 - 04.2011
- Actively participated in store walkthrough with the Store Manager and District leaders to ensure consistency in the quality of service
- Operation and visual execution
- Ensured all delivery information was accurately reported to verify all shipment-related paperwork meet audit requirements
Education
MBA - Finance
Strayer University
Charlotte, NC08.2019
Bachelor's - Fashion Merchandising
Buffalo State College
Buffalo, NY05.2014
Associate's - Fashion Merchandising
Johnson & Wales University
Charlotte, NC08.2006
Skills
- Communication
- Organization
- People Skills
- Problem Solving
- Office administration
- Space planning
- File management
- Client relationship building
Languages
English
Accomplishments
- Top-performing retail management professional with 8+ years' outstanding track record of success in diverse retail assignments. Client-focused
- Self-motivated and driven individual who has a proven record of exceeding sales targets and handling retail store operations effectively by employing presentation and negotiation skills. Strong interpersonal skills and solid ethical behavior aimed at managing both assets and employees
Timeline
Professional Organizer
The Organizing Genius
08.2022 - 01.2023
At Home Advisor
Apple
05.2017 - 12.2022
Assistant Store Manager
Arden B.
07.2011 - 05.2014
Co-Manager
Arden B
04.2007 - 04.2011
Bachelor's - Fashion Merchandising
Buffalo State College
Associate's - Fashion Merchandising
Johnson & Wales University
MBA - Finance
Strayer University
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