Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine McCallister

Summary

Results-driven professional with over seven years of experience in client service, operations, healthcare support, and team leadership. Proven ability to manage teams, streamline processes, and deliver exceptional client experiences. Seeking a Center Manager position to apply leadership and operational skills in a high-impact role.

Overview

6
6
years of professional experience

Work History

Client Service Coordinator

Hair Club for Men
03.2025 - Current
  • Serve as the key liaison between clients and the company, ensuring clear communication and high client satisfaction.
  • Address and resolve client inquiries and requests, coordinating plan adjustments as needed.
  • Maintain organized and accurate client account records.

Assistant Manager

American Eagle Outfitters
06.2023 - 03.2025
  • Partnered with the Store Manager on strategic planning and customer acquisition efforts.
  • Monitored performance metrics and drove initiatives for weekly, monthly, and annual targets.
  • Managed inventory operations and ensured store compliance through routine audits.
  • Promoted adherence to company policies and guided team members through example and coaching.

Staffing Recruiter / Behavior Technician

Proud Moments ABA
02.2021 - 06.2023
  • Managed full-cycle recruitment for clinical and administrative roles.
  • Delivered behavioral therapy to children with autism using individualized treatment plans.
  • Collected and analyzed behavioral data to inform care decisions.
  • Maintained regulatory compliance and detailed client documentation.

Medical Receptionist / Billing

Internal Medicine Group
06.2019 - 05.2021
  • Scheduled appointments, managed patient flow, and maintained updated electronic medical records.
  • Verified insurance, collected payments, and supported billing functions.
  • Provided front-line support and coordinated communication between providers and patients.

Brand Operations Manager

Victoria's Secret
11.2019 - 04.2021
  • Oversaw daily operations, inventory control, and team supervision.
  • Hired, trained, and motivated staff to achieve operational and customer service goals.
  • Maintained store standards and implemented compliance protocols.
  • Implemented innovative merchandising strategies to maximize in-store visibility and drive customer conversion.

Education

Bachelor of Science - Business Management

Farmingdale State College
Farmingdale, NY

Skills

  • Staff Leadership & Development
  • Client & Patient Services
  • Operational Oversight
  • Recruitment & Talent Sourcing
  • Time management expertise
  • Inventory & Compliance Auditing
  • Scheduling & Coordination
  • Scheduling and planning

Timeline

Client Service Coordinator

Hair Club for Men
03.2025 - Current

Assistant Manager

American Eagle Outfitters
06.2023 - 03.2025

Staffing Recruiter / Behavior Technician

Proud Moments ABA
02.2021 - 06.2023

Brand Operations Manager

Victoria's Secret
11.2019 - 04.2021

Medical Receptionist / Billing

Internal Medicine Group
06.2019 - 05.2021

Bachelor of Science - Business Management

Farmingdale State College
Jasmine McCallister