Jasmine McMahan
Lima,OH
Summary
Energetic with a strong background in customer service support, retail sales, quality assurance & transportation services. Accountable associate demonstrating a high level of ownership, responsibility, and initiative. Quick and effective at decision making while maintaining excellent customer service.
Overview
11
11
years of professional experience
Work History
Twitch Streamer
Twitch.tv
08.2020 - Current
- Built a steady monthly income stream through various monetization strategies, including subscriptions, donations, and merchandise sales.
- Analyzed performance metrics regularly to continuously improve content quality and viewer satisfaction levels.
- Developed a loyal community of followers through consistent streaming schedules and genuine interactions.
- Provided entertaining commentary while playing various video games, resulting in increased viewer retention rates.
- Adapted quickly to changing game plans and strategies.
- Designed and executed weekly video game content on Twitch.tv
- Edited and published daily video content to social media
COLT Billing Manager & Scheduling Intake
West Ohio Community Action Partnership
08.2017 - 06.2019
- Company Overview: COLT Transportation
- Review / Enter daily driver paperwork / File away
- Create Excel spreadsheets for billing purposes
- Send out invoices
- Create multiple monthly reports
- Answer phone calls & schedule client transportation
- Report to dispatch (cancellations, confirmations, etc.)
- Daily client confirmation calls
- Update Assisted Rides with driver mileages
- COLT Transportation
Quality Assurance Assistant & Final Product Release
Nelson Packaging Company
07.2015 - 01.2016
- Create folders with forms for next day production
- Review all forms, scan to email, cut/paste to electronic folder
- Pull BLQS’ from line folders, review them all, then place into e-folder
- Build excel spreadsheets with data from Quality Windows & BLQS
- Ensure all of the weights/attributes of the runs are in spec of P&G standards
- Batch packet completion
- QA status change (RTCIS & SAP)
- Quality assurance for production
- Check next day schedule to validate product is showing the correct status
- Send out e-mail updates
Full Time Senior Consultant
The Men’s Wearhouse
10.2013 - 04.2016
- Supervised team of four or more staff members
- Fit / Measure customers
- Input client information in computer
- Assist customers with picking out styles
- Call clients to confirm styles
- Visual Merchandising
- Open/close the store
- Take store deposits to the bank
- Sew pants & tuxedo jackets
- Ship in / out product
- Place special merchandise orders for customers
- Verify that all merchandising standards were maintained on a daily basis
- Consistently exceeded weekly sales targets
- Customer service award
Education
High School Diploma - General Studies
Shawnee High School
Lima, OH06.2013
Skills
- Engaging personality
- Content Planning
- Video Editing
- Social Media
- Excellent Communication
- Active Listening
- Self Motivation
- Time management abilities
- Analytical Skills
- POS Systems
- Inventory control procedures
- Shipping / receiving
- Canva
- Microsoft Office
- Davinci Resolve
- Adobe Photoshop
- Very detail-oriented
- Excellent multi-taster
- Reliable and punctual
- Quick and accurate typing skills (90 WPM)
Timeline
Twitch Streamer
Twitch.tv
08.2020 - Current
COLT Billing Manager & Scheduling Intake
West Ohio Community Action Partnership
08.2017 - 06.2019
Quality Assurance Assistant & Final Product Release
Nelson Packaging Company
07.2015 - 01.2016
Full Time Senior Consultant
The Men’s Wearhouse
10.2013 - 04.2016
High School Diploma - General Studies
Shawnee High School