Jasmine McMiller
HURRINCANE IRMA
Thomasville,GA
21
years of professional experience
Self-motivated professional with strong teamwork and problem-solving skills. Proven track record in enhancing operational efficiency and delivering exceptional customer service while mentoring team members.
Work History
RELOCATED TO GEORGIA
8 Years 11 Months- Demonstrated self-motivation while managing personal tasks.
- Worked effectively in fast-paced environments.
- Collaborated effectively within teams to achieve project goals.
- Proven ability to learn quickly and adapt to new situations.
SHOP HAND
7 Months- Operated tools and equipment for installation and maintenance of home elevator systems.
- Assisted in assembling elevator components, ensuring adherence to safety standards and regulations.
- Collaborated with team members to streamline workflow processes and enhance operational efficiency.
- Mentored junior staff on best practices for tool usage and safety protocols within the shop environment.
- Coordinated with engineering teams to address technical issues during installation projects, enhancing problem-solving capabilities.
POST HARVEST
9 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Exhibited respect and friendliness while assisting colleagues in various tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate
6 Years 9 Months- Developed and implemented training programs for new associates, improving onboarding experience and retention rates.
- Analyzed performance metrics to identify trends, driving data-informed decision-making in operational strategies.
- Collaborated with project managers to optimize workflow systems, resulting in reduced turnaround times for key projects.
- Led cross-functional teams to streamline operational processes, enhancing efficiency across multiple departments.
Customer Service Representative
5 Months- Implemented solutions for recurring issues, streamlining workflows and reducing response times for customer queries.
- Analyzed customer feedback to identify trends, contributing to process improvement initiatives for enhanced service quality.
- Led weekly team meetings to discuss performance metrics and share strategies for improving customer engagement outcomes.
- Coordinated with cross-functional teams to resolve complex issues, ensuring seamless communication across departments.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
CERTIFIED NURSES ASSISTANT
9 Years 6 Months- Monitored vital signs and reported changes in resident conditions to healthcare team.
- Assisted nursing staff with patient assessments, contributing to effective treatment plans.
- Implemented infection control protocols, enhancing safety standards within facility.
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Customer Service Representative
2 Years 10 Months- Resolved customer inquiries via phone, email, and chat, ensuring timely and accurate support.
- Maintained detailed records of customer interactions in CRM system to track issues and resolutions effectively.
- Collaborated with team members to improve service delivery processes, enhancing overall customer satisfaction.
- Trained new staff on company policies and customer service best practices, fostering a knowledgeable team environment.
Inside Sales Representative
1 Year 4 Months- Developed and maintained customer relationships to drive sales growth.
- Managed incoming inquiries and provided timely responses to potential customers.
- Conducted product demonstrations to educate clients on system benefits.
- Collaborated with marketing team to align promotional strategies with sales goals.
Education
High School Diploma
Patient Care Technician - Patient Care
Skills
Customer engagement
Problem-solving
Teamwork and collaboration
Safety protocols
Multitasking Abilities
Multitasking
Friendly
positive attitude
Timeline
SHOP HAND
Home Elevators
12.2025 - 07.2026Read More
POST HARVEST
Trulieve
03.2025 - 12.2025Read More
Associate
Amazon
11.2017 - 08.2024Read More
RELOCATED TO GEORGIA
HURRINCANE IRMA
09.2017 - CurrentRead More
Customer Service Representative
24-7 Intouch Orlando
02.2017 - 07.2017Read More
CERTIFIED NURSES ASSISTANT
Florida Living Nursing Center
07.2007 - 01.2017Read More
Customer Service Representative
Connections Inc.
08.2006 - 06.2009Read More
Inside Sales Representative
Rain Soft
03.2005 - 07.2006Read More
APOPKA HIGH SCHOOL
High School Diploma
Read More
Cambridge Institute of Allied Health
Patient Care Technician from Patient Care
Read More