Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Mehta

Summary

Dynamic professional with a proven track record in customer service and sales expertise, across various positions. Excelled in enhancing guest experiences and increasing sales through exceptional service and upselling techniques. Skilled in team collaboration and problem-solving, ensuring seamless operations and positive guest relations. Demonstrated adaptability and a strong work ethic across diverse roles.

Overview

5
5
years of professional experience

Work History

Server

Chopped Olive Modern Mediterranean
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately and efficiently.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Contributed to inventory management by monitoring stock levels.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Hair and Makeup Artist

Glamorous Beauty Salon
09.2023 - 09.2024
  • Consistently met client expectations through specialized hair and makeup solutions.
  • Facilitated efficient workflow on high-traffic event days by coordinating with team.
  • Expanded clientele base by consistently delivering high-quality work paired with exceptional customer service skills.
  • Optimized wedding and event preparations with tailored styling solutions catering to bridal parties.
  • Streamlined appointment scheduling and inventory management by implementing efficient organizational systems.
  • Assisted in planning promotional events to increase brand awareness leading to increased bookings of salon services.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Warehouse Worker

Amazon
03.2021 - 08.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Server

Fox Run Retirement Community
09.2019 - 07.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Nursing -

Wayne County Community College
Detroit, MI

Nursing -

University of Michigan, Flint
Flint, MI

Cosmetologist License -

Nahla Beauty School
06.2024

High School Diploma -

Northville High School
Northville, MI
05.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Accurate Cash Management
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Customer service
  • Team collaboration
  • Sales expertise
  • Performance improvement
  • Guest relations management
  • Relationship management
  • Regulatory compliance
  • Multitasking and organization
  • Team member support
  • Team player
  • Customer Satisfaction Monitoring
  • Reliable and responsible
  • Adaptable and flexible
  • Positive Engagement
  • Multitasking Abilities
  • High energy and stamina
  • Problem-solving
  • Excellent communication

Timeline

Hair and Makeup Artist

Glamorous Beauty Salon
09.2023 - 09.2024

Server

Chopped Olive Modern Mediterranean
06.2022 - Current

Warehouse Worker

Amazon
03.2021 - 08.2021

Server

Fox Run Retirement Community
09.2019 - 07.2020

Nursing -

Wayne County Community College

Nursing -

University of Michigan, Flint

Cosmetologist License -

Nahla Beauty School

High School Diploma -

Northville High School

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Jasmine Mehta