Jasmine Members
Indianapolis,IN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Whole Foods Market Inc
Indianapolis, IN
04.2024 - Current
- Selecting items that met customers individual needs and preferences.
- Inspected merchandise for damage or defects before placing it in packaging.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Suggested comparable products to replace out-of-stock items.
- Shopped with urgency to meet customers' scheduled delivery time.
- Greeted customers and answered product or service questions.
- Dispensed orders into vehicles in a timely manner.
Personal Shopper
Sam's Club
Indianapolis, IN
04.2023 - 12.2023
- Selecting items that met customers' individual needs and preferences.
- Inspected returned merchandise for damage or defects before placing it on pick-up display.
- Boxed groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh in a timely manner.
- Communicated with vendors regarding product availability and any other related information.
- Responded promptly to vendors' inquiries via phone calls or e-tail.
- Directed teammates with daily tasks during peak periods.
- Followed food safety regulations by taking temperatures of coolers, freezers, and merchandise.
- Greeted customers and answered product or service questions.
- Dispensed merchandise into customers' vehicles.
Retail Sales Associate
Kohl's
Indianapolis, IN
09.2022 - 04.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Stocked shelves with merchandise according to company standards.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Resolved customer complaints in a professional manner.
Education
Associate of Science - General Studies
Vincennes University
Vincennes, IN08-2019
Bachelor of Science - Criminal Justice
Ball State University
Muncie, INSkills
- Documentation And Reporting
- Planning and Organization
- Prioritizing Orders
- Attention to Detail
- Advertising and marketing
- Strong interpersonal skills
- Customer Service
- Upbeat and Outgoing Attitude
- Decision-Making
- Payment Processing
Timeline
Personal Shopper
Whole Foods Market Inc
04.2024 - Current
Personal Shopper
Sam's Club
04.2023 - 12.2023
Retail Sales Associate
Kohl's
09.2022 - 04.2023
Associate of Science - General Studies
Vincennes University
Bachelor of Science - Criminal Justice
Ball State University