Jasmine Miller
Atlanta,GA
Summary
Resourceful professional with experience in case management, front office coordination, and independent contracting. Skilled in client support, scheduling, compliance, and time management. Strong background in customer service, problem-solving, and delivering reliable results in fast-paced environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Independent Contractor
Curri
Atlanta, GA
12.2024 - Current
- Executed timely pickup and delivery of construction, industrial, and commercial materials to job sites and clients.
- Utilized Curri Driver App to manage deliveries, document proof-of-delivery photos, and obtain signatures.
- Planned efficient routes for rush, scheduled, multi-stop, and recurring deliveries to enhance productivity.
- Maintained clean, organized cargo area while complying with safety protocols and community guidelines.
- Communicated professionally with dispatch, customers, and site personnel for secure material handling.
- Verified shipment contents, inspected for damage, and reported discrepancies to operations team.
- Managed schedule, taxes, and expenses as a self-employed 1099contractor while meeting insurance requirements.
Office Coordinator
Lifestance health
Atlanta, GA
11.2022 - 12.2024
- Coordinated office activities and maintained a smooth workflow among departments.
- Assisted in preparing reports and documentation for internal and external use.
- Provides exceptional customer service to patients, families, staff, and vendors both in person and over the phone.
- Managing high-volume calls and contacting clients to accommodate their specific needs and desires with products or services
- Coordinates doctors' schedules while arranging appointments for patients.
- Update forms and charts in EHR as needed.
- Assist with verifying benefits.
- Greeting guests, monitoring entrances, and adhering to HIPAA guidelines.
- Assist clients with processing transactions and payment arrangements.
Case Manager
Keswell School
New York, New York
01.2020 - 03.2022
- Developed individualized education plans in collaboration with supervisors and parents.
- Monitored student progress and adjusted interventions as necessary.
- Instruct children utilizing one-on one applied behavior analysis based on Individualized Education Program.
- Attending parent teacher meetings to discuss student achievements, programs, procedures, and instructional strategies.
- Maintained logs and electronic client records and data using Google and Microsoft suites.
- Conducted assessments to identify student strengths and challenges effectively.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Maintained confidentiality and adhered to professional ethics and standards.
Education
Bachelor of Arts - Psychology
Dowling College
Oakdale, NY 09.2009 - 05.2014
Skills
- Inventory verification
- EHR management
- Schedule coordination
- Data entry
- Time management
- Office administration
- Customer service
- Case management
- Conflict resolution
- Effective communication
- Team collaboration
- Problem solving
- Safety compliance
- Work inspections
- Billing control
- Multitasking and organization
Certification
- OSHA & HIPPA Certified
Timeline
Independent Contractor
Curri
12.2024 - Current
Office Coordinator
Lifestance health
11.2022 - 12.2024
Case Manager
Keswell School
01.2020 - 03.2022
Bachelor of Arts - Psychology
Dowling College
09.2009 - 05.2014
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