Jasmine M. Morrow
Toney
Summary
Results-driven professional with over 12 years in leadership and customer service. Demonstrates strong performance in building relationships, managing operations, and driving team success. Committed to enhancing patient care and satisfaction while collaborating with healthcare professionals.
Overview
14
14
years of professional experience
Work History
Dental Hygienist
Dr. Owens family and Cosmetics Dentistry
Pulaski
02.2025 - Current
- Assessed overall oral health by examining teeth and gums for disease indicators and developing care recommendations.
- Performed periodontal charting to evaluate patients' gum health and identify treatment needs.
- Conducted x-rays to identify potential dental issues, including decay, cysts, tumors, and bone loss.
- Administered local anesthetics prior to dental treatments.
- Accurately collected and recorded patient medical and dental histories.
- Maintained accurate records of patient treatment plans using electronic medical records software.
- Collaborated with other healthcare professionals regarding patient care planning.
Registered Dental Hygienist
QC Family Dentistry
Davenport
12.2019 - 12.2024
- Educated clients on treatment plans, preventive care, and wellness practices.
- Developed strong relationships with patients and families through attentive service and personalized care.
- Managed daily patient schedules, ensuring efficient appointment flow and enhancing patient experience.
- Maintained accurate records and documentation while ensuring compliance with organizational standards.
- Collaborated with team members to streamline workflow, boosting overall customer satisfaction.
Assistant Manager / Sales Lead
Foot Locker
Davenport
08.2012 - 02.2024
- Led, coached, and supervised a team of up to seven sales associates to achieve and exceed sales goals.
- Oversaw daily store operations, ensuring efficient opening and closing procedures, accurate cash handling, and effective inventory management.
- Trained and onboarded new employees, fostering a supportive and productive work environment.
- Delivered exceptional customer service and resolved customer concerns professionally.
- Maintained visual merchandising standards and ensured store presentation aligned with company expectations.
- Transported daily bank deposits securely to ensure financial safety.
- Transported daily bank deposits securely.
Registered Dental Hygienist
Waterford Family Dentistry
Davenport
01.2023 - 07.2023
- Provided patient care and education, enhancing patient understanding and comfort in a fast-paced environment.
- Collaborated with providers and staff, facilitating efficient daily operations to enhance patient experience.
- Managed scheduling and documentation, streamlining operational support for improved workflow.
Registered Dental Hygienist
Nelson Family Dentistry
Davenport
07.2019 - 12.2019
- Delivered patient-focused services, maintained accurate records, and enhanced customer experience.
- Provided patient education on oral hygiene and preventive care techniques.
- Conducted thorough dental cleanings and assessments for diverse patient populations.
- Collaborated with dentists to develop individualized treatment plans for patients.
Dental Assistant
Best Smiles Dental Office
Davenport
09.2014 - 02.2016
- Assisted with patient care, managed scheduling, and performed administrative functions to ensure smooth office operations.
- Supported daily office operations while delivering exceptional customer service to enhance patient satisfaction.
- Assisted dentists during procedures and maintained a sterile environment.
- Prepared and organized dental instruments and materials for patient treatments.
- Educated patients on oral hygiene techniques and post-treatment care.
Education
Associate of Arts - Liberal Arts And Sciences
Blackhawk Community College
Moline, IL06-2016
Associate of Applied Science -
Carl Sandburg College
Galesburg, ILCertificate of Completion -
Employability Skills Academy
Associate of Applied Science - Dental Hygiene
Scott Community College
Bettendorf, IASkills
- Team leadership
- Customer Service Excellence
- Retail Sales & Operations
- Cash management
- Employee training
- Inventory management
- Scheduling & Time Management
- Conflict Resolution
- Relationship building
- Administrative Support
- Problem Solving
- Office software proficiency
Timeline
Dental Hygienist
Dr. Owens family and Cosmetics Dentistry
02.2025 - Current
Registered Dental Hygienist
Waterford Family Dentistry
01.2023 - 07.2023
Registered Dental Hygienist
QC Family Dentistry
12.2019 - 12.2024
Registered Dental Hygienist
Nelson Family Dentistry
07.2019 - 12.2019
Dental Assistant
Best Smiles Dental Office
09.2014 - 02.2016
Assistant Manager / Sales Lead
Foot Locker
08.2012 - 02.2024
Associate of Arts - Liberal Arts And Sciences
Blackhawk Community College
Associate of Applied Science -
Carl Sandburg College
Certificate of Completion -
Employability Skills Academy
Associate of Applied Science - Dental Hygiene
Scott Community College