Jasmine Moore
Houston,TX
Summary
Dedicated Sales Associate with a strong work ethic and a proven track record of achieving high sales results. Known for organization and patience, excelling in handling customer complaints and maintaining stock levels. Praised for honesty, integrity, and being a flexible and outgoing team player when interacting with customers, team members, and supervisors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
At Work Personnel
03.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Pick and Pack Agent
Newrest
02.2023 - 02.2024
- Pack and sort items for flights in a timely manner.
- Stand and walk for majority of shift
- Work in cold/hot weather conditions
Flight Administration
Dnata Catering
06.2022 - 09.2022
- Check all meals to ensure accuracy of menu specifications and meal counts.
- Constantly on the move in and out of the office and on an aircraft.
- Complied with all HACCP/GMP and catering sanitation and proper food handling policies and procedures.
- Complied with Ramp Safety policies and procedures
- Coordinating with airline clients and ensuring efficient delivery logistics.
- Excellent communication skills, including conflict management and resolution, with a track record in customer service.
Warehouse Worker
Cosmetic Packaging Resources
04.2022 - 06.2022
- Received deliveries, scanned packages and updated orders in internal database
- Moved large and bulky items manually or with pallet jacks or forklifts
- Loaded trucks for outbound orders and unloaded trucks for inbound orders
- Recognized defective material and reported issues to management
- Staged and sorted multiple types of products for loading
- Established and maintained good relations with customers, vendors and transport companies
- Filed requisitions for out of stock items and supplies
- Packaged items with appropriate materials to prevent damage during shipping
- Assisted with inventory management by conducting regular cycle counts and product audits
- Managed reception area and took telephone calls.
Warehouse Associate
Amazon
11.2021 - 03.2022
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
- Used pallet jacks to move items to and from warehouse locations
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Examined packages and goods for damage and notified vendors of replacement needs
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
- Received deliveries, scanned packages and updated orders in internal database.
Office Administrative Assistant
Securitas Security Services USA
10.2017 - 03.2022
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls
- Produced and distributed memos, newsletters and other forms of communication
- Obtained scanned records and uploaded to database
- Answered phones to direct callers, schedule appointments and provide general office information
- Screened visitors and directed to specific location for office safety
- Guarded restricted areas to prevent unauthorized entry
- Addressed problems quickly and reported clear information while working under minimal supervision
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Administration Assistant
City of Houston Julia Ideson Building
06.2016 - 08.2016
- Processed incoming mail and packages and placed envelopes in bins for employees
- Greeted visitors or callers daily to handle questions or direct to appropriate staff
- Directed customer communication to appropriate department personnel
- Coordinated appointments, meetings and conferences
- Responded effectively to sensitive inquiries or complaints
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed inventory to ensure all supplies were in stock and within budget
- Composed correspondence, reports and meeting notes
- Prepared and prioritized calendars and correspondence
- Maintained accurate department and customer records
- Inventoried and ordered supplies for office.
Library Assistant
City of Houston Central Library
06.2015 - 08.2015
- Maintained accurate library records for inventory of periodicals and books
- Developed strong understanding of cataloging books and other materials through various methods
- Answered patrons' questions and assisted in finding materials requested
- Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs
- Greeted patrons upon entrance to library and offered assistance with needs or issues
- Verified titles requested from other libraries in bibliographic database
- Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons
- Returned books to circulation by placing on proper shelves
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors
- Promoted library's vast services to visitors through active communication
- Oversaw check-in and check-out process of library books and materials at circulation desk.
Education
High School Diploma -
Summer Creek High School
Houston, TX06.2017
Skills
- Attention to Detail
- Self-Motivated and Disciplined
- Problem-Solving
- Heavy Lifting
- Customer Service
- Pallet Jack
- Library Services
- Load & Unload
- English
- Warehouse Experience
- Proofreading
- Food Handling
- Packaging
- Catering
- Writing Skills
- Food Safety
- Microsoft Office
- Order Picking
- Microsoft Excel
- Organizational skills
- Customer service
- Computer skills
- Communication skills
- Front desk
- Load & unload
- Heavy lifting
- Security
- Food handling
- Typing
- Phone etiquette
- Writing skills
- Office management
- Cash handling
- Cash register
- Library services
- Windows
- Food service
Certification
- TABC Certified
- Guard Card
- Driver's License
Relocation
Houston, TX
Assessments
- Warehouse safety, Proficient, 06/01/22, Using safe practices in a warehouse setting
- Work style: Reliability, Proficient, 11/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Data entry: Attention to detail, Proficient, 04/01/22, Maintaining data integrity by detecting errors
- Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity
- Security guard skills, Proficient, 06/01/22, Assessing risks, enforcing security standards, and handling complaints
- Work motivation, Proficient, 11/01/21, Level of motivation and discipline applied toward work
Timeline
Front Desk Receptionist
At Work Personnel
03.2024 - 08.2024
Pick and Pack Agent
Newrest
02.2023 - 02.2024
Flight Administration
Dnata Catering
06.2022 - 09.2022
Warehouse Worker
Cosmetic Packaging Resources
04.2022 - 06.2022
Warehouse Associate
Amazon
11.2021 - 03.2022
Office Administrative Assistant
Securitas Security Services USA
10.2017 - 03.2022
Administration Assistant
City of Houston Julia Ideson Building
06.2016 - 08.2016
Library Assistant
City of Houston Central Library
06.2015 - 08.2015
High School Diploma -
Summer Creek High School