Jasmine Moore
Phoenix
Summary
I would like to obtain a job where I can contribute to the success of the company as well as build my own success. Authorized to work in the US for any employer
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
Work History
Stay At Home Mom
Myself
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Dispatcher Office Assistant
TTG Trucking LLC
03.2022 - 03.2024
- Coordinated daily dispatch operations to ensure timely delivery and service efficiency.
- Managed communication between drivers and clients, enhancing response times and customer satisfaction.
- Implemented scheduling software to optimize route planning and resource allocation.
- Maintained accurate records of shipments, contributing to improved documentation practices.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of 2 fleet vehicles.
Customer Service Representative
NTT DATA
11.2021 - 03.2022
- Remote
Customer Service Representative
Accenture
01.2021 - 11.2021
- Remote
Assistant Manager
Casey's General Store
03.2018 - 03.2019
Manager
Dollar General
01.2018 - 03.2019
- Manager
CNA/HHA
Sisters Home Care
03.2017 - 11.2017
Education
High School Diploma -
Collegiate Prep Academy
Denver, CO06.2015
Skills
- Customer Service (5 years)
- Assistant Manager Experience
- Active listening
- Critical thinking
- Data entry
Timeline
Stay At Home Mom
Myself
03.2024 - Current
Dispatcher Office Assistant
TTG Trucking LLC
03.2022 - 03.2024
Customer Service Representative
NTT DATA
11.2021 - 03.2022
Customer Service Representative
Accenture
01.2021 - 11.2021
Assistant Manager
Casey's General Store
03.2018 - 03.2019
Manager
Dollar General
01.2018 - 03.2019
CNA/HHA
Sisters Home Care
03.2017 - 11.2017
High School Diploma -
Collegiate Prep Academy