Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Moore

Phoenix

Summary

I would like to obtain a job where I can contribute to the success of the company as well as build my own success. Authorized to work in the US for any employer

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

8
8
years of professional experience

Work History

Stay At Home Mom

Myself
03.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Dispatcher Office Assistant

TTG Trucking LLC
03.2022 - 03.2024
  • Coordinated daily dispatch operations to ensure timely delivery and service efficiency.
  • Managed communication between drivers and clients, enhancing response times and customer satisfaction.
  • Implemented scheduling software to optimize route planning and resource allocation.
  • Maintained accurate records of shipments, contributing to improved documentation practices.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed dispatching, routing, and tracking of 2 fleet vehicles.

Customer Service Representative

NTT DATA
11.2021 - 03.2022
  • Remote

Customer Service Representative

Accenture
01.2021 - 11.2021
  • Remote

Assistant Manager

Casey's General Store
03.2018 - 03.2019

Manager

Dollar General
01.2018 - 03.2019
  • Manager

CNA/HHA

Sisters Home Care
03.2017 - 11.2017

Education

High School Diploma -

Collegiate Prep Academy
Denver, CO
06.2015

Skills

  • Customer Service (5 years)
  • Assistant Manager Experience
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Stay At Home Mom

Myself
03.2024 - Current

Dispatcher Office Assistant

TTG Trucking LLC
03.2022 - 03.2024

Customer Service Representative

NTT DATA
11.2021 - 03.2022

Customer Service Representative

Accenture
01.2021 - 11.2021

Assistant Manager

Casey's General Store
03.2018 - 03.2019

Manager

Dollar General
01.2018 - 03.2019

CNA/HHA

Sisters Home Care
03.2017 - 11.2017

High School Diploma -

Collegiate Prep Academy