Jasmine Moors

Manage accounts receivable and billing for the sale of after-market vehicle warranties for over 150 automobile dealerships across the East Central and Southeast regions of the United States. Responsibilities include:

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements for all dealerships
• Analyzed financial discrepancies and provided solutions for accurate financial records in ledgers and journals
• Contacted customers to immediately find resolutions for escalated issues
• Maintained clean and organized files by keeping accounts payable records up-to-date.

• Reported directly to the Vice President of Clinical Affairs in a one-on-one working relationship providing project management, administrative, and clerical assistance frequently acting as a liaison to the Executive board members, external clients, and inter-organizational staff members
• Utilized advanced written and verbal communication skills and handled confidential and sensitive information with discretion and tact
• Developed PowerPoint presentations and Excel spreadsheets for confidential meetings occasionally standing in for non-critical meetings
• Upheld strict timetables by maintaining accurate, balanced calendars
• Organized logistics and materials for each meeting in addition to transcribing detailed notes for later dissemination to support sales, business development and senior management

• Directly supported the CEO and Executive team of 5
• Successfully coordinated a company wide offsite retreat to realign employees with mission statement objectives and work culture
• Managed routine and emergency office maintenance, remodeling projects, vendor/ client visits, and meeting room reservations
• Oversaw all recruiting, interviewing, hiring operations, and developed the new hire on-boarding process with the guidance of the appropriate department head

• Coordinate and Facilitate monthly focus groups across 3 business lines garnering feedback from employees on process improvement and operational recommendations
• Regularly review data for trends and discrepancies resulting in identifying a deviance of over $100,000 which was not caught in previous reviews by Executives
• Produce various communications, including: client correspondence, award nominations, change management documents, department and company-wide email
• Met urgent staffing needs by initiating the interview process of 200+ candidates
• Point of contact for patients and medical providers providing registration, appointment scheduling, medical record requests, and insurance verifications
• Delivered exceptional training and one-on-one peer coaching to new department employees