Jasmine Morales Cortes
San Jose,CA
Summary
Dynamic and results-driven professional with extensive experience at Wingstop Restaurant, excelling in cash handling and POS operation. Proven track record in team leadership and customer service, fostering a positive environment that enhances sales and resolves issues effectively. Committed to maintaining high standards and training staff for success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Shift Leader
Wingstop Restaurant
San Jose, USA
07.2023 - 09.2025
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep the location well stocked with necessary supplies.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Fostering a positive team atmosphere that encouraged growth and development.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
Popeyes Louisiana Kitchen
San Jose, USA
10.2022 - 03.2023
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Abraham Lincoln High School
San Jose, CA05.2024
Business Administration and Management
De Anza City College
Cupertino, CASkills
- Cash handling and POS operation
- Team leadership
- Problem solving
- Staff training and education
- Customer service
- Open-mindedness and patience
- Sales and upselling strategies
- Cleaning and sanitizing practices
Certification
StateFoodSafety, Food Manager Certification
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier/Shift Leader
Wingstop Restaurant
07.2023 - 09.2025
Cashier
Popeyes Louisiana Kitchen
10.2022 - 03.2023
High School Diploma -
Abraham Lincoln High School
Business Administration and Management
De Anza City College
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