Jasmine Moreno
Houston,TX
Summary
Friendly and driven professional with solid experience at Kohl's, especially in customer service and handling cash. Known for being a go-to person when it comes to helping out teammates and keeping things running smoothly. Great at staying organized, juggling multiple tasks, and keeping a positive attitude—even when things get hectic. Always focused on keeping things running efficiently.
Overview
2
2
years of professional experience
Work History
Collector
Central Finance
06.2025 - Current
- Supervised cash register operations, ensuring efficient transactions and exceptional customer service.
- Trained new team members on cash handling procedures and store policies.
- Resolved customer inquiries and issues, fostering a positive shopping experience.
- Managed scheduling to optimize staff coverage during peak hours.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Kohl's
09.2023 - 12.2024
- Supervised cash register operations, ensuring efficient transactions and exceptional customer service.
- Trained new team members on cash handling procedures and store policies.
- Resolved customer inquiries and issues, fostering a positive shopping experience.
- Managed scheduling to optimize staff coverage during peak hours.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
Store Associate
Burlington
06.2023 - 09.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized merchandise displays to maximize visibility and encourage sales.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Maintained store cleanliness and safety standards to create welcoming environment.
- Adapted quickly to changing priorities during high-traffic periods, maintaining service quality.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
Bachelor Of Health Science - Dental Hygiene
Lone Star College
Houston, TX05.2028
Skills
- Safety procedures
- Call center experience
- Assertiveness
- Customer research
- Good presentation and communication skills
- Able to perform multiple task
- Self detailed and oriented
- Good organization skills
- Hard-working, motivated, eager to learn and a quick learner
- Positive attitude and timely
- Able to ask questions without nerves
Languages
Spanish
Limited Working
Timeline
Collector
Central Finance
06.2025 - Current
Cashier Team Lead
Kohl's
09.2023 - 12.2024
Store Associate
Burlington
06.2023 - 09.2023
Bachelor Of Health Science - Dental Hygiene
Lone Star College
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