Jasmine Morris
329 Hwy 61 Jefferson
Summary
Dedicated mentor excited to develop successful training plans that meet individual’s needs. Strong background in providing academic and career advisement to students. Excellent presentation and research skills with focus on job search workshops, resume building, and interview training sessions. Committed to fostering a positive learning environment by assessing and evaluating skills needed to ensure success.
Overview
8
8
years of professional experience
Work History
Office Support Specialist
Copiah-Lincoln Community College
09.2021 - Current
- Managed paper and electronic filing systems for CTE department staff and students. File routing throughout various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of meeting material for dissemination and special projects to meet organizational and departmental objectives.
- Advised and assisted students with orientation and registration process.
- Assist students in program requirements and the importance of skills needed to successfully achieve their goals.
- Established and maintained positive relationships with students.
- Planning to develop and implement strategies to reach high school/GED graduate who have not obtained higher education success.
Case Manager
Management & Training Corporation
07.2018 - 09.2021
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and MS Dept. of Corrections to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet needs.
- Monitored program performance and outcomes for successful delivery of services.
- Collaborated with family and community members to develop and implement support services.
Warden of Operations Secretary
Management & Training Corporation
12.2016 - 07.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and updated records and files to maintain document compliance.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Records Clerk
Management & Training Corporation
10.2015 - 12.2016
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed established policies and procedures to maintain compliance with regulations.
- Coordinated with various departments to support cross-functional needs.
- Provided training to new records clerks to improve knowledge and skills.
- Generated reports from database systems to track records.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Archived and disposed of documents according to established policies.
- Retrieved file information and made copies for authorized users.
- Assisted with record management system implementation and maintenance to streamline operations.
Education
Bachelor Of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZ09.2023
Associate Of Arts - General Studies
Hinds Community College
Raymond, MS12.2022
Skills
- Customer Service and Organizational Skills
- Data and Records Management
- Scheduling and Calendar Management
- Microsoft Office
- Social Media Updating
- Professional Networking
- Administrative/Clerical Background
- Confidential and Data Protection
- Workforce Readiness
- Resume Building
- Group and Individual Instruction
- Program Monitoring and Tracking
- Attention to Detail
- Strategic Planning
- Risk and Needs Assessment Instruction
- Critical Thinking
- Travel Coordination/Travel Claims
Timeline
Office Support Specialist
Copiah-Lincoln Community College
09.2021 - Current
Case Manager
Management & Training Corporation
07.2018 - 09.2021
Warden of Operations Secretary
Management & Training Corporation
12.2016 - 07.2018
Records Clerk
Management & Training Corporation
10.2015 - 12.2016
Bachelor Of Science - Criminal Justice Administration
University of Phoenix
Associate Of Arts - General Studies
Hinds Community College
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