Jasmine Morris
Dallas,TX
Summary
Adept at fostering client relationships and enhancing satisfaction, excelled in roles at HJTX and The Maritime, demonstrating strong attention to detail, ability to multitask, and superior customer relations skills. Achieved significant improvements in tenant lease renewal rates and minimized documentation errors, showcasing the ability to meet personal qualitative targets and collaborate effectively with teams.
Overview
9
9
years of professional experience
Work History
HR Administrative Specialist
HJTX
11.2021 - 05.2024
- Fostered positive client relationships by promptly addressing questions or concerns related to their case files.
- Respond to issues and follow up by coordinating with appropriate departments or field units.
- Provided exceptional reception services such as answering 100+ phone calls daily, directing them appropriately while prioritizing according to urgency.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Meet personal/team qualitative and quantitative targets.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Boosted employee morale by planning team-building activities and corporate events.
Property Field Inspector
1st Choice Mortgage Field Inspection
07.2019 - 11.2022
- Enhanced client satisfaction by promptly addressing concerns and providing accurate property inspection information.
- Developed comprehensive property preservation plans for clients, outlining budget requirements, timelines, and project scope.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Scheduled 200+ commercial and residential interior insurance loss inspections monthly.
- Carried out day-day-day duties accurately and efficiently.
- Examined properties and sent written estimated value and photographic reports to lenders, insurance companies and other interested parties.
Leasing Coordinator
The Maritime
01.2015 - 05.2019
- Provided support during property inspections, addressing any issues or concerns raised by the inspectors promptly and professionally.
- Collaborated with other team members on multi-unit properties'' projects to improve overall efficiency.
- Assisted in marketing efforts for property vacancies using targeted social media campaigns, online listings, and open house events.
- Improved tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
- Conducted 25+ weekly property tours for potential tenants, showcasing amenities and highlighting unique features of the community.
- Organized community events for residents to foster a sense of belonging within the property community.
- Increased lease renewal rates with proactive communication and personalized follow-up strategies.
- Maintain records of tenant leases, payments, and correspondence in the property management system.
Education
High School Diploma -
Sarah T Reed
New Orleans, United States05.2011
Skills
- Customer Relations
- Scheduling appointments
- Recruiting
- Event Coordination
- Verbal Communication
- Scheduling
- Social Media Marketing
- Property Management
- Property tours and inspections
- Time Management
- Administrative Support
- Strong attention to detail
- Conflict resolution techniques
- Data Entry Efficiency
- Microsoft Office
- Teamwork and Collaboration
Timeline
HR Administrative Specialist
HJTX
11.2021 - 05.2024
Property Field Inspector
1st Choice Mortgage Field Inspection
07.2019 - 11.2022
Leasing Coordinator
The Maritime
01.2015 - 05.2019
High School Diploma -
Sarah T Reed