Jasmine Morrissette
Project/Program Manager
Johns Creek,GA
Summary
Astute and highly adaptive professional with experience in strategic project/program planning and coordination with an emphasis on technological development and process improvements. Highly organized, detail-oriented, and motivated with demonstrated ability to execute against time constraints. Skilled at building relationships and working through solutions with cross-functional partners to deliver best results for all stakeholders in alignment with business goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Data Center Site Project Manager
Meta
Social Circle, GA
01.2022 - Current
- Leads complex projects at dual-campus data center to drive technological capacity
- Collaborates with cross-functional teams to ensure seamless integration of various project aspects
- Collaborates with cross-functional teams to ensure accurate translation of client requirements into practical action plans
- Manages multiple projects concurrently while maintaining a consistently high level of quality control throughout each stage of development.
- Creates strategic vision for ambiguous projects or programs with data analysis and deep understanding of client requirements
- Improves project efficiency by streamlining communication between team members and stakeholders
- Develops strong relationships with cross-functional partners to drive reliability and cohesion
- Develops insightful, data-driven, and innovative process improvements for business continuity
- Manages site and global projects applicable to data center deliverables
- Maintains deep understanding of Site Operations and data center processes to share knowledge with respective teams
- Eliminates roadblocks, controls project scope, and alleviates partnership issues to ensure project success
- Oversees subcontractor selection and performance, ensuring the highest quality workmanship when applicable
- Develops timelines and roadmaps to maintain project schedule and enable success
- Drives mentorship and career development within team
Executive Administrative Partner
Meta
09.2019 - 01.2022
- Provided comprehensive support to directors, enabling them to focus on critical decision-making and leadership tasks
- Participated in hiring, training and performance evaluations to establish diversified and talented teams
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Supported cross-functional teams to ensure smooth collaboration and completion of high-priority projects
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Processed travel expenses and reimbursements for executive team
- Organized and coordinated conferences and monthly meetings
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives
- Streamlined site communication processes to information overload
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives
- Mentored and developed new team members; fostering a culture of continuous learning and collaboration within the organization
- Championed employee development programs, promoting personal growth and career advancement within the organization
- Developed and executed strategic initiatives for improved site growth and diversity
Inclusive Product Council
Meta
Social Circle, Georgia
03.2020 - 08.2021
- While maintaining EAP role, acted as an IPC Team member to work directly with 20+ Meta Product Teams to ensure inclusivity and diversity of offerings for 40+ products
- Worked closely with DEI leadership to develop strategic inclusive product roadmap
- Acted as liaison for product teams' questions and concerns to close feedback loops
- Worked directly with product teams to iterate product features prior to launch
- With members of core team, built usable product resources and reference guides for building inclusive products
- Created product survey for IPC review board
- Aggregated and analyzed data to provide product feedback as digestible content to product teams
- Reviewed product proposals and policies, advocating for adjustments that positively impacted the community at large
- Enhanced team awareness of available inclusive product design resources through regular communication updates
- Scheduled and led product team review meetings
- Collaborated with other council members to develop strategic plans to implement inclusive product design principles
- Developed training for the hiring of IPC Program Manager
Administrative Assistant
Meta
Social Circle, GA
02.2019 - 09.2019
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Assisted in onboarding over 40 new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts
- Leveraged Project Management skills to lead special projects, contributing research findings to improve business strategy
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
- Developed presentations using advanced PowerPoint skills, resulting in visually engaging content that conveyed key messages effectively
- Supported recruitment processes by participating in interviews selecting candidates
- Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves
Regional Project Coordinator
ADP
Social Circle, Georgia
03.2018 - 02.2019
- Lead regional initiatives focused on Client Satisfaction, Gap Analysis, and Business Process Improvement and Implementation
- Facilitated cross-functional collaboration for seamless execution of complex projects for application development
- Collaborated with 6+ cross-functional partners to design and implement external retention campaigns
- Leverage NPS data to enhance client satisfaction by 15% with strategic and targeted initiative development
- Streamlined project coordination by implementing efficient communication channels and documentation practices
- Championed change management initiatives within the organization to support successful adoption of new processes or systems related to regional projects
- Developed 10 comprehensive project plans outlining clear objectives, milestones, timelines, and resource requirements
SBS South Region Executive Assistant
ADP
Social Circle, Georgia
01.2017 - 03.2018
- Provided support to Small Business South Regional Vice President
- Leveraged employee data to assess organizational health, making improvement recommendations
- Supported executive in decision-making processes by conducting research and presenting findings in clear formats
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly
- Managed executive's calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Processed travel expenses and reimbursements for executive
- Designed and implemented regional initiatives focused on internal and external satisfaction results
- Planned and coordinated 20 events and conferences for region and executive leadership
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations
SBS East Administrative Assistant III
ADP
09.2015 - 01.2017
- As Admin III, provided support to Small Business East Regional Executive, Directors, and Managers while creating, implementing, and supporting business continuity initiatives
- Budget forecasting and expense reconciliation
- Business liaison
- Events planning and coordination
- Marketing
- Multi-project management
- Program development for region and business unit
- Regional onboarding and provisioning lead
- Scheduling and calendar maintenance
- Staffing model forecasting and updating
- Vendor Management
SBS East Administrative Assistant II
ADP
Social Circle, Georgia
02.2014 - 09.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Organized high-profile events, ensuring successful execution and positive feedback from attendees
- Streamlined office operations for increased efficiency through the implementation of new filing systems and procedures
- Liaised with internal and external stakeholders, fostering strong relationships between the VP and key contacts
- Enhanced VP's productivity by managing calendar, scheduling appointments, and organizing meeting materials
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the VP
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department
- Screened calls and emails and initiated actions to respond or direct messages for VP
Director of Programs and Scholarships
National Diversity Council
Social Circle, Georgia
05.2013 - 04.2014
- Developed strategic initiatives to support URM communities in Houston
- Developed roadmap and strategic community outreach plan to address URM scholarship needs
- Championed the integration of technology into program delivery, improving access to resources and increasing participation by 30%
- Evaluated program performance using data-driven approaches to inform decision making and future planning
- Optimized resource allocation by analyzing financial data, ensuring efficient use of funds across programs
- Built partnerships with external organizations that enhanced program offerings
- Launched new initiatives that addressed identified gaps in services, expanding the organization's offerings to better meet community needs
- Designed evaluation tools that measured the success of various programming aspects against organizational objectives
- Developed strategic plans for program growth, resulting in increased program reach and impact
Education
MBA -
The University of Alabama
Tuscaloosa, AL 01.2017 - 05.2018
Bachelor of Arts - English Literature
University of Georgia
Athens, GA 08.2008 - 12.2011
Bachelor of Science - Psychology
University of Georgia
Athens, GA 08.2008 - 12.2011
Skills
- Project management
- Process improvement
- Design and planning
- Marketing communications
- Cross-functional collaboration
- Strategic roadmapping
- Communications strategies
- Creative problem solving
- Data analysis
- Strategic thinking
- Program leadership
- Project management
Timeline
Data Center Site Project Manager
Meta
01.2022 - Current
Inclusive Product Council
Meta
03.2020 - 08.2021
Executive Administrative Partner
Meta
09.2019 - 01.2022
Administrative Assistant
Meta
02.2019 - 09.2019
Regional Project Coordinator
ADP
03.2018 - 02.2019
MBA -
The University of Alabama
01.2017 - 05.2018
SBS South Region Executive Assistant
ADP
01.2017 - 03.2018
SBS East Administrative Assistant III
ADP
09.2015 - 01.2017
SBS East Administrative Assistant II
ADP
02.2014 - 09.2015
Director of Programs and Scholarships
National Diversity Council
05.2013 - 04.2014
Bachelor of Arts - English Literature
University of Georgia
08.2008 - 12.2011
Bachelor of Science - Psychology
University of Georgia
08.2008 - 12.2011