Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Morrow

Centerville

Summary

Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Oskaloosa Care Center
12.2024 - 04.2025

CNA - Certified Nursing Assistant

GrapeTree Medical Staffing
09.2023 - 01.2025

Visited various facilities within a 60-mile radius to assist individuals with mental and physical disabilities in completing ADLs.

Certified Nursing Assistant

Jefferson County Health Center
07.2024 - 12.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.

CNA - Certified Nursing Assistant

Oskaloosa Care Center
03.2024 - 07.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

CNA - Certified Nursing Assistant

RIDGEWOOD CARE CENTER
11.2022 - 03.2024
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Bank Teller

South Ottumwa Savings Bank
05.2022 - 09.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Team Lead/Direct Support Professional

Optimae LifeServices
02.2022 - 05.2022
  • As a Team Lead/DSP the work day would be working with people who have mental disabilities and work with them on everyday goals and skills. Everyday goals and skills for example are:
  • Medication-which would be observing/administering the meds, going over the names/dosages, times they are scheduled to take them and the reasoning on why they take them.
  • Household skills which range from chores to laundry to dishes.
  • Psychiatric skills which are proving redirection/de-escalation/coping skills. Physical/Personal Hygiene-providing reminders on bathing techniques/routines, brushing their hair and teeth, trimming facial hair, how and where to put on deodorant, etc. Nutrition Skills- assist with reading/following recipes, making a grocery list, assist with following dietary restrictions, assist with following their diet, creating meal plans.
  • Money Management- assist the clients in making a monthly budget which determined how much their rent, utilities and any medical bills were for the month and also how much they would have for spending each week and how much they would have to spend for hygiene and household supplies for the month. It also determined how much they would receive for food each week.
  • Social Skills- assist them to get out into the community. Assist them in coming up with plans to go out into the community. Providing coping skills.
  • Transportation- staff would transport clients throughout the community- store, laundry mat, doctors appointments, friends/family visits, etc.
  • As a Team Lead you also schedule and transport clients to and from their doctors appointments, take notes and follow through with doctors recommendations and communicate any changes to other staff members.
  • Throughout your shift you also document what goals you worked on with the clients on a tablet through EHR.

Telemarketer

Thomas L Cardella and Associates
07.2021 - 01.2022
  • As a telemarketer at Thomas L. Cardella (TLC) you speak with existing internet customers and offer them a deal on a variety of different services the company offers.

Direct Support Professional

Insight Partnership Group, LLC
08.2020 - 06.2021
  • Working as a Direct Support Professional the work day would be working with people who have mental disabilities and work with them on everyday goals and skills. Everyday goals and skills for example are:
  • Medication-which would be observing/administering the meds, going over the names/dosages, times they are scheduled to take them and the reasoning on why they take them.
  • Household skills which range from chores to laundry to dishes.
  • Psychiatric skills which are proving redirection/de-escalation/coping skills. Physical/Personal Hygiene-providing reminders on bathing techniques/routines, brushing their hair and teeth, trimming facial hair, how and where to put on deodorant, etc. Nutrition Skills- assist with reading/following recipes, making a grocery list, assist with following dietary restrictions, assist with following their diet, creating meal plans.
  • Money Management- assist the clients in making a monthly budget which determined how much their rent, utilities and any medical bills were for the month and also how much they would have for spending each week and how much they would have to spend for hygiene and household supplies for the month. It also determined how much they would receive for food each week. Assist in counting change/ bills, assisting clients with identifying money value, assist with following budgets, reminding them the difference between wants and needs.
  • Social Skills- assist them to get out into the community. Assist them in coming up with plans to go out into the community. Providing coping skills.
  • Transportation- staff would transport clients throughout the community- store, laundry mat, doctors appointments, friends/family visits, etc.

Cleaning Specialist

FBG Service Corporation
02.2020 - 08.2020
  • Maintaining a clean school with clean classrooms. During the school year, we go in and clean and disinfect all classrooms, offices, gyms, halls, etc everyday. We use certain chemicals and sprays, while using safety percussions. During the summer time, we strip and wax the school floors, which include use of machinery. Moving stuff out of classrooms, offices, etc which involves heavy lifting, moving, pushing of objects, use of two wheel dollies, carts, etc.

Crew Member/Cook/Cashier

Taco John's
01.2019 - 02.2020
  • Job duties as an opener would be setting up the line, prepping the hot and cold side of the table, prepping sauce bottles/containers, making coffee, taking orders in drive thru and front counter, run the registers and help cooks bag up the food. Do safety checklist and food temps
  • Job duties as a closer would be taking orders in drive thru and front counter while running the registers and helping cooks bag orders then handing out the food. Also making sure safety checks lists and food temps get done throughout shift. At the end of the night break down line, break down hot and cold line, do dishes, sweep/mop, clean lobby.

Education

Certified Nursing Assistant

Indian Hills Community College
Ottumwa, IA

High school diploma -

Ottumwa High School
Ottumwa, IA
05.2020

Skills

  • Basic Math
  • Cleaning Experience
  • Commercial Cleaning
  • Heavy Lifting
  • Laundry
  • Load & Unload
  • Stripping, waxing and buffing floors (Less than 1 year)
  • Custodial Experience
  • Floor Care
  • Materials Handling
  • Lawn Care
  • Mowing
  • Residential Cleaning
  • Cash handling
  • Cooking Experience (1 year)
  • Medication Administration (Less than 1 year)
  • Customer Service (3 years)
  • Home Care
  • Direct support
  • Caregiving
  • Food preparation
  • Meal preparation
  • English
  • Typing
  • Telemarketing
  • Microsoft Word
  • Computer Skills
  • Medical Scheduling
  • Retail Sales
  • Buffing
  • Home health (2 years)
  • Communication skills (4 years)
  • Cash handling (4 years)
  • Cash management (1 year)
  • Cashiering (4 years)
  • Food safety (3 years)
  • Food service (4 years)
  • Direct support (2 years)
  • Teaching
  • Janitorial experience
  • Communication skills
  • Heavy lifting
  • Customer service
  • Conflict management
  • Cash register
  • Leadership
  • Load & unload
  • Sales
  • Driving
  • Cooking
  • Cash management
  • Time Management
  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Vital signs monitoring
  • Bedside manner
  • Patient-focused care
  • Companionship and emotional support
  • Feeding assistance
  • Positioning patients
  • Documenting behaviors
  • Complex Problem-solving

Certification

  • CNA
  • Driver's License

Timeline

Certified Nursing Assistant

Oskaloosa Care Center
12.2024 - 04.2025

Certified Nursing Assistant

Jefferson County Health Center
07.2024 - 12.2024

CNA - Certified Nursing Assistant

Oskaloosa Care Center
03.2024 - 07.2024

CNA - Certified Nursing Assistant

GrapeTree Medical Staffing
09.2023 - 01.2025

CNA - Certified Nursing Assistant

RIDGEWOOD CARE CENTER
11.2022 - 03.2024

Bank Teller

South Ottumwa Savings Bank
05.2022 - 09.2022

Team Lead/Direct Support Professional

Optimae LifeServices
02.2022 - 05.2022

Telemarketer

Thomas L Cardella and Associates
07.2021 - 01.2022

Direct Support Professional

Insight Partnership Group, LLC
08.2020 - 06.2021

Cleaning Specialist

FBG Service Corporation
02.2020 - 08.2020

Crew Member/Cook/Cashier

Taco John's
01.2019 - 02.2020

Certified Nursing Assistant

Indian Hills Community College

High school diploma -

Ottumwa High School