Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Oskaloosa Care Center
12.2024 - 04.2025
CNA - Certified Nursing Assistant
GrapeTree Medical Staffing
09.2023 - 01.2025
Visited various facilities within a 60-mile radius to assist individuals with mental and physical disabilities in completing ADLs.
Certified Nursing Assistant
Jefferson County Health Center
07.2024 - 12.2024
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
CNA - Certified Nursing Assistant
Oskaloosa Care Center
03.2024 - 07.2024
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA - Certified Nursing Assistant
RIDGEWOOD CARE CENTER
11.2022 - 03.2024
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Reduced patient stress levels through effective communication and active listening skills.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Bank Teller
South Ottumwa Savings Bank
05.2022 - 09.2022
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Team Lead/Direct Support Professional
Optimae LifeServices
02.2022 - 05.2022
As a Team Lead/DSP the work day would be working with people who have mental disabilities and work with them on everyday goals and skills. Everyday goals and skills for example are:
Medication-which would be observing/administering the meds, going over the names/dosages, times they are scheduled to take them and the reasoning on why they take them.
Household skills which range from chores to laundry to dishes.
Psychiatric skills which are proving redirection/de-escalation/coping skills. Physical/Personal Hygiene-providing reminders on bathing techniques/routines, brushing their hair and teeth, trimming facial hair, how and where to put on deodorant, etc. Nutrition Skills- assist with reading/following recipes, making a grocery list, assist with following dietary restrictions, assist with following their diet, creating meal plans.
Money Management- assist the clients in making a monthly budget which determined how much their rent, utilities and any medical bills were for the month and also how much they would have for spending each week and how much they would have to spend for hygiene and household supplies for the month. It also determined how much they would receive for food each week.
Social Skills- assist them to get out into the community. Assist them in coming up with plans to go out into the community. Providing coping skills.
Transportation- staff would transport clients throughout the community- store, laundry mat, doctors appointments, friends/family visits, etc.
As a Team Lead you also schedule and transport clients to and from their doctors appointments, take notes and follow through with doctors recommendations and communicate any changes to other staff members.
Throughout your shift you also document what goals you worked on with the clients on a tablet through EHR.
Telemarketer
Thomas L Cardella and Associates
07.2021 - 01.2022
As a telemarketer at Thomas L. Cardella (TLC) you speak with existing internet customers and offer them a deal on a variety of different services the company offers.
Direct Support Professional
Insight Partnership Group, LLC
08.2020 - 06.2021
Working as a Direct Support Professional the work day would be working with people who have mental disabilities and work with them on everyday goals and skills. Everyday goals and skills for example are:
Medication-which would be observing/administering the meds, going over the names/dosages, times they are scheduled to take them and the reasoning on why they take them.
Household skills which range from chores to laundry to dishes.
Psychiatric skills which are proving redirection/de-escalation/coping skills. Physical/Personal Hygiene-providing reminders on bathing techniques/routines, brushing their hair and teeth, trimming facial hair, how and where to put on deodorant, etc. Nutrition Skills- assist with reading/following recipes, making a grocery list, assist with following dietary restrictions, assist with following their diet, creating meal plans.
Money Management- assist the clients in making a monthly budget which determined how much their rent, utilities and any medical bills were for the month and also how much they would have for spending each week and how much they would have to spend for hygiene and household supplies for the month. It also determined how much they would receive for food each week. Assist in counting change/ bills, assisting clients with identifying money value, assist with following budgets, reminding them the difference between wants and needs.
Social Skills- assist them to get out into the community. Assist them in coming up with plans to go out into the community. Providing coping skills.
Transportation- staff would transport clients throughout the community- store, laundry mat, doctors appointments, friends/family visits, etc.
Cleaning Specialist
FBG Service Corporation
02.2020 - 08.2020
Maintaining a clean school with clean classrooms. During the school year, we go in and clean and disinfect all classrooms, offices, gyms, halls, etc everyday. We use certain chemicals and sprays, while using safety percussions. During the summer time, we strip and wax the school floors, which include use of machinery. Moving stuff out of classrooms, offices, etc which involves heavy lifting, moving, pushing of objects, use of two wheel dollies, carts, etc.
Crew Member/Cook/Cashier
Taco John's
01.2019 - 02.2020
Job duties as an opener would be setting up the line, prepping the hot and cold side of the table, prepping sauce bottles/containers, making coffee, taking orders in drive thru and front counter, run the registers and help cooks bag up the food. Do safety checklist and food temps
Job duties as a closer would be taking orders in drive thru and front counter while running the registers and helping cooks bag orders then handing out the food. Also making sure safety checks lists and food temps get done throughout shift. At the end of the night break down line, break down hot and cold line, do dishes, sweep/mop, clean lobby.
Education
Certified Nursing Assistant
Indian Hills Community College
Ottumwa, IA
High school diploma -
Ottumwa High School
Ottumwa, IA
05.2020
Skills
Basic Math
Cleaning Experience
Commercial Cleaning
Heavy Lifting
Laundry
Load & Unload
Stripping, waxing and buffing floors (Less than 1 year)