Customer Service Adaptable professional with over 7+ years of experience and proven knowledge of customer loyalty, merchandising, and retail sales. Aiming to leverage my skills to successfully meet company standards.
Overview
6
6
years of professional experience
Work History
TEAM MEMEBER
Target
Bakersfield, CA
10.2018 - 01.2019
Answer customers' questions about merchandise and advise customers on merchandise selection.
Stocked and organized designated work area.
Clean display cases, shelves, and aisles.
Lifted, stacked and transported boxes weighing up to 50 pounds.
Mentored new team members by relaying information on company procedures, safety requirements, tasks and delivered constructive criticism upon completion of job tasks.
Contributed to team success by completing jobs quickly and accurately.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Cashier
Walmart
Delano, CA
03.2017 - 06.2018
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped over
300+ guests every day by processing payments, monitoring reward accounts and resolving service concerns.
PROPERTY MANAGER
Public Storage
Los Angeles, CA
04.2016 - 02.2017
Processed monthly rent payments and conducted
delinquent calls for past due bills.
Appointment books.
Demonstrated rental spaces and contracts for each space.
Managed 500 + contacts as well as monthly Inventory.
Kept property cleaned and maintained.
Resolved customer complaints.
TEAM MEMBER
Target
Manhattan Beach, CA
12.2012 - 03.2016
Stock shelves, racks, and tables with new merchandise.
Set up advertising signs and displays of merchandise on
shelves, counters, or tables to attract customers and
promote sales.
Operate telephone switchboard to answer, forward calls,
and providing information to guests.