Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Munoz

Inglewood,CA

Summary

Customer Service Adaptable professional with over 7+ years of experience and proven knowledge of customer loyalty, merchandising, and retail sales. Aiming to leverage my skills to successfully meet company standards.

Overview

6
6
years of professional experience

Work History

TEAM MEMEBER

Target
Bakersfield, CA
10.2018 - 01.2019
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Stocked and organized designated work area.
  • Clean display cases, shelves, and aisles.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Mentored new team members by relaying information on company procedures, safety requirements, tasks and delivered constructive criticism upon completion of job tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.

Cashier

Walmart
Delano, CA
03.2017 - 06.2018
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped over
  • 300+ guests every day by processing payments, monitoring reward accounts and resolving service concerns.

PROPERTY MANAGER

Public Storage
Los Angeles, CA
04.2016 - 02.2017
  • Processed monthly rent payments and conducted delinquent calls for past due bills.
  • Appointment books.
  • Demonstrated rental spaces and contracts for each space.
  • Managed 500 + contacts as well as monthly Inventory.
  • Kept property cleaned and maintained.
  • Resolved customer complaints.

TEAM MEMBER

Target
Manhattan Beach, CA
12.2012 - 03.2016
  • Stock shelves, racks, and tables with new merchandise.
  • Set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Operate telephone switchboard to answer, forward calls, and providing information to guests.

Education

High School Diploma -

Leuzinger High School
Lawndale, CA
06.2012

Skills

  • Fluent in Spanish
  • Customer service-focused
  • Financial budgeting and reporting
  • Property management
  • Meeting coordination
  • Managing office supply inventory
  • Data Entry
  • Time management
  • Telephone etiquette
  • Telephone switchboard operation
  • Front desk operations
  • Greeting customers
  • Customer database management
  • Report generation
  • File/records maintenance
  • Orginazationional skills

Timeline

TEAM MEMEBER

Target
10.2018 - 01.2019

Cashier

Walmart
03.2017 - 06.2018

PROPERTY MANAGER

Public Storage
04.2016 - 02.2017

TEAM MEMBER

Target
12.2012 - 03.2016

High School Diploma -

Leuzinger High School
Jasmine Munoz