Jasmine Newsome
Newport News,VA
Summary
Experienced Business Operations Specialist focused on streamlining operational processes and delivering effective solutions. Demonstrated success in project management and strategic planning, leading to significant efficiency gains and cost savings. Analytical mindset and problem-solving capabilities drive successful project execution and enhance overall business results.
Overview
11
11
years of professional experience
Work History
Student
Southern New Hampshire University
Manchester, USA
08.2018 - Current
- Enrolled as part-time college student in 2018 to pursue Bachelor of Science in Operations Management.
- Transitioned to full-time student status in 2022 for accelerated academic progress.
- Cultivated leadership, communication, analytical, and problem-solving skills through academic coursework.
- Gained expertise in supply chain management, project management, and strategic planning.
- Anticipating graduation as college senior in May 2026.
Automotive Logistics Coordinator
U.S. Army
Honolulu, USA
07.2014 - 07.2018
- Delivered prompt service responses, enhancing customer satisfaction.
- Supplied customers with comprehensive order history details and pricing data.
- Checked availability and ETA for back-ordered items, coordinating necessary actions.
- Conducted research on shipment tracking, delivery proof, and return requests.
- Facilitated ordering of machines and attachments from suppliers based on guidelines.
- Timely creation of sales orders for equipment submitted for approval.
- Oversaw inventory management processes to ensure optimal stock levels.
- Generated financial reports using software systems to support management decisions.
Cashier and Customer Support
Family Dollar
Newport News, USA
01.2014 - 07.2014
- Resolved customer inquiries and complaints, delivering quality service consistently.
- Assisted customers with product queries to ensure positive shopping experiences.
- Processed an average of 120 transactions daily with 99.9% accuracy.
- Communicated effectively regarding sales and promotions to enhance customer awareness.
- Collaborated with team members to maintain store cleanliness and optimize product displays.
- Contributed to unloading merchandise from delivery vehicles to support inventory management.
- Ensured high standards of service while addressing customer needs promptly.
Education
Bachelor's degree - Operations Management
Southern New Hampshire University
Manchester, NH06.2025
Skills
- Planning and organization
- Interpersonal communication
- Customer service
- Problem solving
- Time management
- Troubleshooting
- Empathy and patience
- Attention to detail
- Dispatching
- Professionalism
- Active listening
- Data entry
- Communication skills
- Positive attitude
- Judgment
- MS Windows and Office proficiency
- Inbound and outbound calls
- System administration
- Conflict resolution
- Customer support and account management
- Collaborative
- Adaptable
Timeline
Student
Southern New Hampshire University
08.2018 - Current
Automotive Logistics Coordinator
U.S. Army
07.2014 - 07.2018
Cashier and Customer Support
Family Dollar
01.2014 - 07.2014
Bachelor's degree - Operations Management
Southern New Hampshire University
Similar Profiles
Acie BurkesAcie Burkes
Technical Support Specialist at Southern New Hampshire UniversityTechnical Support Specialist at Southern New Hampshire University
Samuel ColbySamuel Colby
Mathematics Adjunct Faculty at Southern New Hampshire University - On CampusMathematics Adjunct Faculty at Southern New Hampshire University - On Campus
Nina KumpuNina Kumpu
Assistant Director – Student Financial Services Solutions Team at Southern New Hampshire UniversityAssistant Director – Student Financial Services Solutions Team at Southern New Hampshire University
Samuel Goode IVSamuel Goode IV
Maintenance Technician at Hunt Military CommunitiesMaintenance Technician at Hunt Military Communities
KaSonte' EllerbeKaSonte' Ellerbe
Professional Organization at American Political Science AssociationProfessional Organization at American Political Science Association