Jasmine Norwood
AUGUSTA,GA
Summary
Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of scientific principles and data analysis. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Student Research Assistant
University of Michigan
Ann Arbor, MI
01.2014 - 01.2015
- Researched and resolved issues regarding the integrity of data flow into databases
- Assist in the preparation of technical reports,document inspections, tests, and observations for follow-up action and review
- Collaborate with teams to improve processes and implement new changes when necessary.
- Extracted and interpreted data patterns to translate findings into actionable outcomes while monitoring company inventory to keep stock levels and databases updated.
- Assists in the study, development, testing, and analysis of designs, processes, and procedures relating to a limited scope of the group's function
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Production Supervisor
Teleperformance
Augusta, GA
01.2019 - Current
- Conduct the monitoring of workplace environments by analyzing work operations, processes, materials, equipment, and work habits of employees
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Participate in senior-level meetings that determine the volatility of analytical data from reports to develop strategic tactics to meet monthly progress reports by 20% above the required goal.
- Utilizing data for statistical production growth while implementing change based on facts and behavior-driven decisions
- Use Tableau on the backend to create a visual Import/ export spreadsheet to provide statical results
- Complete inventory and site audits of equipment and materials
- Utilize the knowledge methodologies, theories, and technics to coach and educated employees/ clients on newly enforced policies and benefits that are designed to positively impact work performance thus creating a great place to work.
- Worked with Core and various reports to glean insights into upward trends and prospects.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Coach and develop employees based on the assumptive behaviors gathered from calibration sessions for metric evaluation.
- Created and achieved product quality objectives and met product specifications.
- Uploaded or transmitted data using secure protocols.
- Streamlined operational processes and collaborated with management to implement process improvements.
Administrative Assistant
C&D Enterprises
Stockbridge, Gerogia
03.2015 - 04.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Offered technical support and troubleshot issues to enhance office productivity.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Updated records with new information.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
Education
Bachelors of - Biological Sciences
Georgia State University
2021
Skills
- Research Paper Writing
- Discussion Facilitation
- Clinical Research
- Attention to Detail
- Verbal and Written Communication
- Data Operations
- Analytical Thinking
- Teamwork and Collaboration
- Leading Discussion Groups
- Work Prioritization
- Project Planning
- Collaborative Leadership
- Multitasking and Organization
- SolidWorks (CAD)
- Technical Support
- Data Analysis
- Data Collections
- Microsoft Excel
- Quality Assurance
Timeline
Production Supervisor
Teleperformance
01.2019 - Current
Administrative Assistant
C&D Enterprises
03.2015 - 04.2020
Student Research Assistant
University of Michigan
01.2014 - 01.2015
Bachelors of - Biological Sciences
Georgia State University
Similar Profiles
Shriya SinhaShriya Sinha
Graduate Student Research Assistant at University of MichiganGraduate Student Research Assistant at University of Michigan
Sophia BunnellSophia Bunnell
Varsity Women's Water Polo at University of MichiganVarsity Women's Water Polo at University of Michigan
COLE R. TREATCOLE R. TREAT
Research Assistant at University of MichiganResearch Assistant at University of Michigan
Lena NicholsLena Nichols
Senior Supervisor of Accounting & Records at University of MichiganSenior Supervisor of Accounting & Records at University of Michigan
Leo HooperLeo Hooper
Landscaping Crew Leader at Grizzly Landscaping and FenceLandscaping Crew Leader at Grizzly Landscaping and Fence