Jasmine Ochoa
Clovis,NM
Summary
Dynamic Avionics Maintenance Technician with a proven track record at the Air Force, excelling in troubleshooting and root-cause analysis. Demonstrated adaptability and attention to detail while enhancing aircraft safety through rigorous inspections and quality assurance. As well as an experienced Phone Operator who is committed to continuous learning and effective communication, ensuring high standards in maintenance operations and customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Avionics Maintenance Technician
Air Force
08.2024 - Current
- Improved aircraft safety by conducting thorough avionics system inspections and maintenance tasks.
- Participated in cross-training opportunities, expanding skillset to support broader maintenance operations when necessary.
- Efficiently procured and organized equipment ensuring all items were tracked and accounted for in an orderly manner.
- Handling thousands of dollars of equipment with caution by adhering safety protocols during maintenance procedures.
- Executed quality assurance checks on completed work orders, verifying that repairs met strict industry standards before returning aircrafts to service.
Phone Operator
CarMax
07.2023 - 02.2024
- Maintained professionalism and courtesy while managing high call volumes during peak hours. r
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Managed emergency calls with professionalism and sensitivity, ensuring immediate response from appropriate personnel or authorities.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Solved customer inquiries regarding products, orders and account balances quickly to meet service targets.
Education
High School Diploma -
Shadow Ridge
Las Vegas, NV06.2023
Skills
- Communication systems
- Continuous learning mindset
- Navigation systems expertise
- Fiber optic technology
- Test equipment operation
- Troubleshooting skills
- Root-cause analysis
- Repair documentation
- Attention to detail
- Decision-making
- Adaptability
- Problem-solving abilities
- Regulatory compliance awareness
- Electrical system maintenance
Accomplishments
- Optimized a time taxing job, by delegating positions for a better work flow with accuracy and efficiency.
- Communicated to my team a system failure was due to a separate system and collaborated for an alternate solution which ultimately resolved our issue.
Certification
- Aircraft Avionic system Training
Languages
Spanish
Limited Working
Timeline
Avionics Maintenance Technician
Air Force
08.2024 - Current
Phone Operator
CarMax
07.2023 - 02.2024
High School Diploma -
Shadow Ridge
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