Jasmine Olague
Lancaster,CA
Summary
Experienced bilingual professional with a background in case management, client services, warehouse operations, furniture installation, and team leadership. Skilled at working in fast-paced environments, de-escalating difficult situations, assisting clients, operating warehouse equipment, and maintaining accuracy and productivity. Reliable, detail-oriented, and committed to providing excellent service.
Overview
17
17
years of professional experience
Work History
Furniture Installer
Furniture Installation
11.2019 - Current
- Installed commercial furniture for businesses.
- Used power tools safely and efficiently.
- Assembled products according to specifications.
- Positioned furniture according to floor plans.
- Removed debris and maintained clean work areas.
Case Manager
Hope the Mission
11.2024 - 03.2026
- Managed client cases using HMIS documentation.
- Conducted weekly meetings with participants.
- Assisted clients in obtaining identification and other vital documents.
- Helped clients search for employment opportunities.
- Coordinated medical appointments and transportation.
- Performed wellness checks and tracked attendance.
- De-escalated conflicts and provided crisis support.
Client Service Monitor
Hope the Mission
04.2024 - 11.2024
- Monitored daily shelter operations.
- Conducted wellness checks and attendance.
- Served meals and maintained hygiene areas.
- Stocked hygiene supplies, snacks, and dining materials.
- Monitored and reset fire alarm panels when necessary.
- Patrolled the facility to ensure client safety.
- Assisted with conflict resolution and de-escalation.
Election Equipment Technician (Seasonal)
TAD PGS / Akkodis – AT&T Election Project
01.2024 - 03.2024
- Set up and dismantled election equipment.
- Provided first-level technical support for AT&T equipment.
- Assisted with election logistics and equipment preparation.
Warehouse Associate
Amazon Fulfillment Center
09.2023 - 11.2023
- Worked production line operations.
- Scanned inventory.
- Offloaded freight from semi-trucks.
- Maintained productivity and safety standards.
Material Handler
Manpower / AMRI
12.2018 - 03.2019
- Prepared and delivered materials.
- Performed cycle counts.
- Scanned and transferred inventory.
- Pulled orders.
- Palletized materials.
Overnight Support / Modular Team Lead
Walmart
08.2017 - 01.2018
- Led overnight modular team.
- Distributed labels, scanners, and printers.
- Verified product placement.
- Stocked merchandise as needed.
- Maintained organized backroom inventory.
- Labeled and binned products.
- Supported associates throughout shifts.
Production Line Worker
Kiolbassa Smoked Meats
04.2017 - 07.2017
- Packaged sausage and bacon products.
- Labeled products.
- Worked 12-hour shifts.
- Performed duties in refrigerated environments.
Table Lead
Patty Herbs
03.2016 - 02.2017
- Supervised production line employees.
- Packaged and cleaned herbs.
- Printed labels and production orders.
General Laborer
Labor Ready
09.2014 - 12.2014
- Assisted with retail fixture installations.
- Set modular displays.
- Performed hotel construction support.
- Assisted with stadium event setup.
Material Handler
Quad/Graphics
09.2012 - 12.2012
- Stacked paper onto pallets.
- Worked 12-hour production shifts.
Overnight Stocker
Walmart
05.2011 - 07.2012
- Stocked merchandise.
- Organized sales floor.
- Zoned departments.
Overnight Stocker / Menswear Lead
Kmart
03.2009 - 05.2011
- Stocked merchandise.
- Maintained department layouts.
- Set fixtures and signage.
- Performed pricing and inventory tasks.
- Scanned outs and zoned departments.
Education
No Degree -
West Mesa High
Albuquerque, NMSkills
- Bilingual (English/Spanish)
- Case Management
- HMIS Certified
- Client Services
- Team Lead Experience
- De-escalation Techniques
- Excellent Communication
- Attention to Detail
- Multitasking
- Basic Computer Skills
- Warehouse Operations
- Loading & Unloading
- Binning & Inventory
- Box Truck Driving
- Power Tools
- Furniture Installation
- Production Line Experience
- Certified Walkie Stacker
- Certified Scissor Lift
- Certified Electric Pallet Jack
- Comfortable Working in Hot and Cold Environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
Hope the Mission
11.2024 - 03.2026
Client Service Monitor
Hope the Mission
04.2024 - 11.2024
Election Equipment Technician (Seasonal)
TAD PGS / Akkodis – AT&T Election Project
01.2024 - 03.2024
Warehouse Associate
Amazon Fulfillment Center
09.2023 - 11.2023
Furniture Installer
Furniture Installation
11.2019 - Current
Material Handler
Manpower / AMRI
12.2018 - 03.2019
Overnight Support / Modular Team Lead
Walmart
08.2017 - 01.2018
Production Line Worker
Kiolbassa Smoked Meats
04.2017 - 07.2017
Table Lead
Patty Herbs
03.2016 - 02.2017
General Laborer
Labor Ready
09.2014 - 12.2014
Material Handler
Quad/Graphics
09.2012 - 12.2012
Overnight Stocker
Walmart
05.2011 - 07.2012
Overnight Stocker / Menswear Lead
Kmart
03.2009 - 05.2011
No Degree -
West Mesa High