Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Olea

Victorville,CA

Summary

Proven expertise in data management and customer service, demonstrated through impactful roles at Charity and El Pollo Loco. Enhanced data quality and streamlined janitorial processes, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in multitasking and critical thinking, consistently delivering results beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

IT TECH

Unidos Por La Musika
Apple Valley, CA
11.2021 - 12.2021
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Processed requests for service from internal and external customers.

Cashier

El Pollo Loco
Victorville, CA
01.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
  • Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
  • Upheld proper food handling safety standards to ensure a healthy dining experience for guests.

Data Entry Clerk

NRT
San Bernardino, CA
01.2021 - 03.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Responsible for requesting all delivery receipts
  • capturing any overages or shortages in delivery receipts
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Janitorial Lead

ABM Janitorial Services
Ontario, CA
10.2020 - 11.2020
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Contributed to a positive work environment through open communication channels among team members.

Education

No Degree - Nursing

Victor Valley College
Victorville, CA

High School Diploma -

Hesperia High School
Hesperia, CA
04.2019

Skills

  • Data Entry
  • Customer Service
  • Data Management
  • Computer Operations Management
  • Multitasking and Organization
  • Job Control
  • Critical Thinking
  • Microsoft
  • Excel
  • Teams

Languages

Spanish
Native or Bilingual

Timeline

IT TECH

Unidos Por La Musika
11.2021 - 12.2021

Data Entry Clerk

NRT
01.2021 - 03.2021

Janitorial Lead

ABM Janitorial Services
10.2020 - 11.2020

Cashier

El Pollo Loco
01.2020 - 11.2021

No Degree - Nursing

Victor Valley College

High School Diploma -

Hesperia High School

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Jasmine Olea