Jasmine Olguin
Dallas
Summary
Dedicated and hardworking individual with exceptional leadership qualities and positive attitude. Possesses in-depth understanding of customer service and operations management coupled with strong problem-solving and decision-making skills. Committed to driving team performance and ensuring operational excellence to enhance business outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
El Rey del Grill
05.2021 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Facilitated the onboarding of new hires, providing essential training and resources to integrate them into the team effectively.
- Coordinated and managed daily schedules to optimize team productivity.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Team Leader
Whataburger
05.2018 - 06.2022
- Effectively guided and inspired a team of employees to achieve success in propelling our store to attain top-ranking position for sales within our district.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Assisted in recruitment to build team of top performers.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Associates of Science - General Studies
Dallas County Community Colleges
12.2023
Skills
- Quickbooks
- Schedule preparation
- Microsoft Office Suite
- Adaptability and flexibility
- Positive attitude
- Complex Problem-solving
- Attention to detail
- Multitasking Abilities
- Conflict management
- Relationship building
- WPM 78
Certification
- Accounting Clerk Certificate
- Accounting Assistant Certificate
Timeline
Manager
El Rey del Grill
05.2021 - Current
Team Leader
Whataburger
05.2018 - 06.2022
- Accounting Clerk Certificate
- Accounting Assistant Certificate
Associates of Science - General Studies
Dallas County Community Colleges
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