Jasmine Oliva
New Braunfels,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Target
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Dance Studio
Studio of Dance and Cheer
02.2023 - 07.2023
- Developed unique dance curriculums for various age groups and skill levels, ensuring a diverse range of offerings within the studio.
- Maintained a clean, safe environment for students by enforcing strict safety guidelines during classes and regular maintenance of facilities.
- Created a welcoming atmosphere for students by fostering an inclusive culture that values diversity in both staff members and clientele.
- Promoted positive word-of-mouth referrals by consistently delivering exceptional customer service experiences.
- Retained high student engagement levels throughout their learning journey with personalized attention, timely feedback, and appropriate goalsetting.
- Recruited trained, and mentored talented instructors to maintain high-quality instruction across all classes.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate of Science - Biology
Northeast Lakeview College
Universal City, TX04.2026
High School Diploma -
Canyon High School
New Braunfels, TX05.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Time Management
- Goal-Driven
- Reliable and Responsible
- Attention to Detail
- Cash Register Operation
- Stock replenishment
- Friendly and Helpful
I spend my free time assisting my cousin with her special needs daughter.
When my cousin has errands to run or even when she needs a break I will pick up my baby cousin and spend time with her. I love watching her experience new things. Seeing things through her eyes gives me a better prospective when dealing with different personalities, learning abilities, and patience needed in my day to day life.
Timeline
Retail Sales Associate
Target
09.2023 - Current
Dance Studio
Studio of Dance and Cheer
02.2023 - 07.2023
Associate of Science - Biology
Northeast Lakeview College
High School Diploma -
Canyon High School