Jasmine Olivo
Hartwell,GA
Summary
Responsible skilled worker learning new processes quickly and adapting to customer and company needs. Very hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish, flexible with work and shift schedule with excellent work performance in individual and team roles combined with a great attendance record.
Overview
5
5
years of professional experience
Work History
Circulation Assistant
Ohio County Public Library
02.2023 - 08.2023
- Assisted staff with special projects and library event preparation.
- Checked library materials in and out of library.
- Answered telephone and offered general information in response to inquiries.
- Helped library patrons by providing directional information.
- Maintained inventory records and verified what items were available and items being used for active projects.
- Called patrons about missing books and late returns.
- Set up library displays with new and promoted books.
Waitress
Los Amigos Mexican
03.2018 - 11.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Keyholder Manager
Dollar General Store
10.2019 - 08.2021
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Tracked, analyzed and reported store sales to store manager.
- Improved customer service by projecting friendly and knowledgeable attitude.
Personal Caretaker
Personal Employer
06.2020 - 05.2021
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
GED -
Ohio County High School
Hartford, KY05.2019
Skills
- Integrated Library Systems
- OCLC and WorldCat
- Electronic Resources
- Microsoft Excel
- Inbound and Outbound Calling
- Spanish Interpreting
- POS Systems and Ordering Platforms
- Client Needs Assessment
Timeline
Circulation Assistant
Ohio County Public Library
02.2023 - 08.2023
Personal Caretaker
Personal Employer
06.2020 - 05.2021
Keyholder Manager
Dollar General Store
10.2019 - 08.2021
Waitress
Los Amigos Mexican
03.2018 - 11.2021
GED -
Ohio County High School
Similar Profiles
Antwan O'NellAntwan O'Nell
Volunteer at Dekalb County Public LibraryVolunteer at Dekalb County Public Library
Sophia ThanasoukSophia Thanasouk
Volunteer at Onslow County Public LibraryVolunteer at Onslow County Public Library
Ryan CroleyRyan Croley
Volunteer at Seminole County Public LibraryVolunteer at Seminole County Public Library