Jasmine Onofre
Orange,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced with supporting students with diverse learning needs in special education settings. Utilizes tailored instructional strategies to enhance student engagement and progress. Knowledge of effective classroom management techniques to maintain supportive learning environment.
Overview
8
8
years of professional experience
Work History
Special Education Instructional Aide
Amergis
02.2025 - Current
- Implemented behavior management strategies to promote positive classroom environments and reduce disruptions.
- Collaborated with teachers to prepare instructional materials and resources for classroom activities.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Supported classroom management strategies to foster a positive learning environment.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Implemented behavior management strategies as directed by lead teacher, maintaining a focused learning environment for all students.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Server
Bowlero Lanes
08.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Event Host
Bowlero Lanes
08.2021 - Current
- Gather all essential info for events and staffing prior to the event start time
- Talk with managers, chefs, and service staff regarding event timing, and any special request
- Constantly sell make extensions, additional time , food, and beverage
- set up all tables and supplies for party
- create a personal connection with the event contact to ensure all guests needs are met
- Assist the guest by helping program names into scoring system
- Conducted pre-event walkthroughs to identify potential issues or risks associated with hosting an event.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Busser
Islands Restaurants
01.2018 - 01.2019
- Greeted customers and answered questions about menu items.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Ensured that each table was properly set before seating guests.
- Maintained a friendly attitude towards customers at all times.
- Cleared tables to maintain high turnover rate and minimize wait times.
Host
Islands Restaurants
01.2018 - 01.2018
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Provided excellent customer service by anticipating customer needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
High School Diploma -
Villa Park High School
Villa Park, CA06-2017
Skills
- Customer service
- Time management
- Teamwork
- Ability to work in a fast pace environment
- POS system
- Problem-solving
- Leadership
- Communication
- Speak Spanish
- Quick learner
- Friendly, positive attitude
- Multitasking
- Calm under pressure
- Active listening
- Problem resolution
Timeline
Special Education Instructional Aide
Amergis
02.2025 - Current
Server
Bowlero Lanes
08.2021 - Current
Event Host
Bowlero Lanes
08.2021 - Current
Busser
Islands Restaurants
01.2018 - 01.2019
Host
Islands Restaurants
01.2018 - 01.2018
High School Diploma -
Villa Park High School