Jasmine Orengo
Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Naica THP
Bronx, NY
07.2024 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Managed office inventory and placed new supply orders.
Shift Supervisor
Naica THP
Bronx, NY
09.2020 - 07.2024
- Monitored staff performance to ensure quality standards were met.
- Provided on-the-job training to new staff members.
- Assigned tasks to team members based on their strengths and skill sets.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Identified areas of improvement within the department and implemented necessary changes.
- Addressed any issues that arose during the shift in a proactive manner.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Assisted upper management with daily operations to meet standards of service and quality.
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
- Delegated tasks to employees and monitored activities and task completion.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Managed daily workflow and scheduled staff for adequate coverage.
Residential Aide
Naica THP
Bronx , NY
02.2019 - 09.2020
- Maintained accurate record of resident care services and reported any changes in condition to supervisor.
- Conducted housekeeping duties including cleaning rooms, changing bed linens, and doing laundry.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Performed basic first aid when needed or requested.
- Developed positive relationships with residents by demonstrating respect for their needs and preferences.
- Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans., and ensured that they are followed correctly.
- Organized social events for residents such as movie nights, game nights.
- Participated in team meetings with other residential aides discussing resident care plans.
- Intervened during conflicts between residents while maintaining a calm demeanor.
- Organized games and other activities to engage clients and offer mental stimulation.
Security Officer Supervisor
Prime Protective Bureau
Bronx, NY
06.2016 - 02.2019
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Provided direction and guidance to staff in the performance of their duties.
- Developed and implemented training programs for security officers on safety protocols and emergency response procedures.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
- Assisted in developing crisis management plans in order to minimize disruption during emergencies.
- Reviewed incident reports prepared by Security Officers before submitting them for approval.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Officer
SRC Securing
The Bronx, NY
11.2014 - 06.2016
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Education
Some College (No Degree) - Psychology
College of New Rochelle, The
New Rochelle, NYSkills
- Customer Service
- Financial Reporting
- Scheduling and calendar management
- Report Preparation
- Operations Management
- Team Supervision
- Staff Management
- Office Management
- Data Entry
- Inventory Control
- Employee Supervision
- Training and coaching
- Conflict Management
- Report Writing
- Emergency Response
- Crime Prevention
- CCTV Monitoring
- Interior and exterior patrol
- Conflict resolution techniques
- Identification verification
- Screening wands
Accomplishments
- Certificate of appreciation for 5 years of service to NAICA organization
- Certificate of achievement to provide overdose response training and Naloxone distribution
Certification
- First Aid/CPR/AED certification– National CPR| First Aid foundation.
- Fire Safety Training Certificate - F80
- OSHA Safety Certificate - Occupational Safety and Health Administration.
- Fire Watch Training Certificate – F02, F03, F04
- Acs mandated reporter
- Naloxone Champion
Languages
Spanish
Native/ Bilingual
Affiliations
- painting, hiking, Listening to music, cooking.
References
References available upon request.
Timeline
Office Manager
Naica THP
07.2024 - Current
Shift Supervisor
Naica THP
09.2020 - 07.2024
Residential Aide
Naica THP
02.2019 - 09.2020
Security Officer Supervisor
Prime Protective Bureau
06.2016 - 02.2019
Security Officer
SRC Securing
11.2014 - 06.2016
Some College (No Degree) - Psychology
College of New Rochelle, The
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