Jasmine Orr
Shelbyville,United States
Summary
Hard-working Operations Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Exhibits strong organizational skills and reliability that meet evolving needs.
Overview
9
9
years of professional experience
Work History
Volunteer
Big Brothers Big Sisters of Kentuckiana
01.2016
- Developing and mentoring my 'little sister' to ignite success in her life by being a positive influence on her by nurturing a healthy relationship and encouraging success in all aspects of life
Operations Full-Time Supervisor
UPS
07.2019 - Current
- Ensure day to day operations are successful and meet or exceed all goals set.
- Create data-driven dashboards to monitor key performance indicators and measure progress.
- Conducts training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance.
- Create comprehensive training manuals that serve as a reference guide for employees and other members of management.
- Successfully ran operations including: Outbounds, Unload, Small-Sort, Irregs, PSC, DA/SEAS and International.
- Proficient in the following UPS programs: Hubx, IVP, ASX, HMI, Igate, OPSYS, Hubcam, HLCS, HFCS, TMS, SEAS, WASP, ETC.
Operations Front-line Supervisor
UPS
09.2017 - 07.2019
- Managed a team of 10 or more employees and ensured timely completion of task
- Utilized data analytics to identify areas of improvement and inform strategic decision-making
- Conducted training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance
Education
- Business Management
Jefferson Co. Technical College
03-2026
Skills
- Adaptability
- Effective Time Management
- Communication
- Efficiency optimization
- Customer service
- Attention to detail
- Relationship building
- Training and mentoring
- Safety protocols
- Conflict resolution
- Documentation and reporting
Timeline
Operations Full-Time Supervisor
UPS
07.2019 - Current
Operations Front-line Supervisor
UPS
09.2017 - 07.2019
Volunteer
Big Brothers Big Sisters of Kentuckiana
01.2016
- Business Management
Jefferson Co. Technical College
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