Jasmine Ortega
Denver,CO
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Shift Manager/Key Holder
Starbuck Coffee
Denver, CO
07.2018 - Current
- Provided training on store policies, procedures, and standards to new hires and existing staff.
- Established partnerships with local businesses to increase brand awareness in the community.
- Resolved customer complaints promptly and professionally.
- Monitored sales activities to ensure compliance with company policies and regulations.
- Utilized strong communication skills to foster a positive work environment for all employees.
Voluntary Assistant
McGlone Middle School
Denver, CO
03.2018 - 03.2018
- Coordinated with other organizations to find opportunities for volunteers to serve in their communities.
- Developed and implemented lesson plans based on curriculum objectives.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Education
Bachelor of Science - Psychology
University of Colorado Denver
Denver, CO05-2024
Skills
- Technical skills
- Team Management
- Effective Leadership
- Customer Service
- Store Organization
- Interpersonal Communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Shift Manager/Key Holder
Starbuck Coffee
07.2018 - Current
Voluntary Assistant
McGlone Middle School
03.2018 - 03.2018
Bachelor of Science - Psychology
University of Colorado Denver