Jasmine Ortiz
Brooklyn
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
Work History
Property Manager
Pearl Realty Management
Brooklyn
05.2022 - Current
- Managed daily operations of residential and commercial properties.
- Coordinated maintenance requests and vendor services for timely resolution.
- Oversaw tenant relations, addressing concerns and facilitating communication.
- Prepared lease agreements and handled tenant onboarding processes.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Met with prospective tenants to show property and assess applications or sign leases.
Registrar Clerk
Amg School Of Licensed Practical Nursing
Brooklyn
01.2021 - 09.2021
- Processed student applications and maintained accurate enrollment records.
- Managed scheduling of classes and coordinated instructor assignments.
- Assisted students with registration inquiries and provided support services.
- Collaborated with faculty to ensure smooth academic operations and communications.
- Coordinated with other departments such as Financial Aid or Student Services to ensure timely processing of documents.
- Assisted students with course selection and scheduling.
- Monitored incoming applications for completeness before forwarding them to the Admissions Office for review.
Cashier Team Lead
Bread and Spread
Brooklyn
06.2018 - 01.2021
- Supervised cashier operations and ensured smooth workflow during peak hours.
- Trained new team members on customer service and cash handling procedures.
- Managed cash register functions and balanced drawers at the end of shifts.
Cashier Team Lead
Trader Joe’s
New York
09.2017 - 08.2018
- Trained new team members on customer service and cash handling procedures.
- Managed cash register functions and balanced drawers at the end of shifts.
- Supervised cashier operations and ensured smooth workflow during peak hours.
Receptionist Administrator
ASA College
Brooklyn
06.2010 - 08.2017
- Greeted visitors and directed them to appropriate offices and services.
- Managed incoming calls and routed them to relevant departments efficiently.
- Scheduled appointments and maintained calendars for administrative staff.
- Assisted with student inquiries regarding admissions and programs offered.
- Maintained office supplies inventory and placed orders as necessary.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
Education
GED
Brooklyn , NYSkills
- Property management
- Vendor coordination
- Tenant relations
- Customer relationship management
- Effective communication
- Team leadership
- Attention to detail
- Problem solving
- Database management
- Staff supervision
References
References available upon request.
Timeline
Property Manager
Pearl Realty Management
05.2022 - Current
Registrar Clerk
Amg School Of Licensed Practical Nursing
01.2021 - 09.2021
Cashier Team Lead
Bread and Spread
06.2018 - 01.2021
Cashier Team Lead
Trader Joe’s
09.2017 - 08.2018
Receptionist Administrator
ASA College
06.2010 - 08.2017
GED
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