Seeking to secure a medical assistant position in a reputable facility where i can continue to develop and enhance my hands-on skills and knowledge in the medical field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Pena Tax Services
01.2023 - 12.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled cash transactions and maintained sales and payments records accurately.
Caregiver
Summerfield Senior Living
01.2022 - 08.2023
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming and medication reminders.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Tax Preparer
Liberty Tax Service
01.2021 - 07.2021
Analyzed financial records to verify accuracy of tax returns.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.