Jasmine Padilla
Summary
Hardworking and passionate job seeker with strong organizational skills eager to learn and excell, with a proven ability to handle multiple tasks effectively especially in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, and contributing to the team objectives.
Overview
5
5
years of professional experience
Work History
Counter/Kitchen Staff Member
Pizza Factory
07.2021 - 04.2022
- Professionally answered telephones and responded to customer inquiries and orders
- Prepared sandwiches, salads and other specialty items including pastas, pizzas, breadsticks and variety of desserts
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Followed food safety practices and sanitation guidelines.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Transported food items from storage areas to kitchen for prepping.
- Plated and presented food following chef requirements.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Bussed tables, booths, and reset floors, kitchen, bathrooms and arcade/game room to keep areas clean
- Served food promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Efficiently handled multiple orders well and worked under pressure
Office Worker/Bookkeeper
Autoworks
06.2023 - 09.2023
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained digital and physical files for projects, business records and customer accounts.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintaining cleanliness of office space
Cashier
Spirit Halloween
09.2023 - 11.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked shelves, carrying heavy shipment over 45lbs
- De-escalated customer complaints and referred issues to management as required
Sales Associate
Dillards Department Store
02.2024 - 06.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
To-Go Specialist
Buffalo Wild Wings
09.2025 - 08.2026
- Processed customer orders efficiently, ensuring accuracy and adherence to menu specifications.
- Coordinated with kitchen staff to manage order preparation and timely dispatch of to-go items.
- Enhanced customer satisfaction by providing exceptional service during order pickup interactions.
- Trained new team members on to-go protocols, promoting consistency in service delivery.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Utilized strong organizational skills in arranging completed orders neatly while minimizing space consumption within the pick-up area.
Education
High School Diploma -
Chaparral High School
Temecula, CA06-2023
Skills
- Fast learner
- Positive attitude
- Resourceful
- Punctual
- Organized
Timeline
To-Go Specialist
Buffalo Wild Wings
09.2025 - 08.2026
Sales Associate
Dillards Department Store
02.2024 - 06.2025
Cashier
Spirit Halloween
09.2023 - 11.2023
Office Worker/Bookkeeper
Autoworks
06.2023 - 09.2023
Counter/Kitchen Staff Member
Pizza Factory
07.2021 - 04.2022
High School Diploma -
Chaparral High School