Jasmine Page
Jacksonville,FL
Summary
Dynamic Medical Hold Coordinator with extensive experience at Commander Naval Surface Group Southeast, adept at enhancing operational readiness through effective data management and patient coordination. Proven organizational skills and strong communication abilities ensure compliance with HIPAA guidelines while fostering a supportive environment. Recognized for problem-solving acumen and commitment to excellence in medical support.
Overview
15
15
years of professional experience
Work History
Medical Hold Coordinator
Commander Naval Surface Group Southeast U.S. Navy
07.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operational and medical readiness.
- Arranging and scheduling medical appointments, facilitating referrals, patient coordinating, and intake procedures.
- Obtain updates and file medical records as needed, organize and research patient records, extract needed information, and review records for medical.
- Document any change in medical or duty status and coordinate with the Operational Forces Medical Liaison at Naval Hospital Jacksonville.
- Assist at the front desk with office calls, transfers, and taking messages.
Command Su Director Division Supervisor
Commander Naval Surface Group Southeast U.S. NAVY
11.2022 - 07.2023
- Scheduled employees for shifts, taking into account employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Repair Division Leading Petty Officer
USS Minneapolis Saint Paul LCS 21 U.S. Navy
03.2019 - 11.2022
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations, trained and inspected command response to casualty situations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide care and instruction.
- Conducted ship inspections as ship's fire marshal for compliance with fire codes and regulations and performed follow-up inspections when needed.
- Trained sailors in fire prevention techniques, emergency repair, mass casualty plans, as well as chemical, biological, and radiological warfare.
Damage Controlman Second Class Petty Officer
Southeastern Regional Maintenance Center U.S. NAVY
03.2015 - 03.2019
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided equipment inspection and maintenance to achieve superior levels of operational readiness for 14 different military commands.
- Properly handled, transported, and disposed of hazardous materials.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Developed and enforced job-specific competencies and performance standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Damage Controlman
USS Mcfaul DDG 74 U.S Navy
02.2010 - 03.2015
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Maintained accurate records using computerized inventory system and performed inventory checks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Created and managed project plans, timelines and budgets.
Education
Associate of Arts - Human Services
Florida State College At Jacksonville
Jacksonville, FL01-2026
Skills
- Administrative support
- Knowledgeable in military medical support
- Strong organizational and communication abilities
- Proficient in problem-solving
- Effective client communication
- Proficient in independent and collaborative work
- Customer service
- HIPAA guideline compliance
- Prioritization and time management
Timeline
Medical Hold Coordinator
Commander Naval Surface Group Southeast U.S. Navy
07.2023 - Current
Command Su Director Division Supervisor
Commander Naval Surface Group Southeast U.S. NAVY
11.2022 - 07.2023
Repair Division Leading Petty Officer
USS Minneapolis Saint Paul LCS 21 U.S. Navy
03.2019 - 11.2022
Damage Controlman Second Class Petty Officer
Southeastern Regional Maintenance Center U.S. NAVY
03.2015 - 03.2019
Damage Controlman
USS Mcfaul DDG 74 U.S Navy
02.2010 - 03.2015
Associate of Arts - Human Services
Florida State College At Jacksonville
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