Jasmine Parham
Summary
Reliable Medical Support professional with over 5 years of experience in the clinical environment. Capable of providing assistance with office operations and physician support. Utilized strong organizational skills to maintain efficient office operations and patient care support. Vast knowledge of medical terminology and familiarity with clinical protocols. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
12
12
years of professional experience
Work History
Caregiver
Royal Care CDPAP
03.2018 - Current
- Caring for a single geriatric family member by providing healthcare maintenance and support.
Faculty Group Practice Senior Medical Assistant
NHPP Colorectal Surgery
03.2019 - 05.2024
- Directed patients to exam rooms, measured and recorded vital signs, updated medical history into EHR.
- Followed guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Prepped for patient encounters ensuring that all relevant information for visit is up-to-date to expedite patient care
- Prepared patients for physician examinations and assisted with procedures and/or set-up according to the specialty where necessary.
- Ensured exam rooms and treatment areas were cleaned per infection control standards after each patient.
- Performed venipuncture and assisted with specimen collection
- Ensured proper handling and processing of patient specimens as per organizational policy & procedure.
- Assisted with maintaining patient flow to and from exam rooms and treatment areas.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Communicated effectively with providers and administrative staff, escalating issues as necessary.
- Worked with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Clinical Medical Assistant Intern/Volunteer
Lyon Primary Care
11.2018 - 02.2019
- Directed patients to exam rooms, measured and recorded vital signs, updated medical history into EHR.
- Followed guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Prepared patients for physician examinations and assisted with set-up according to the specialty where necessary.
- Performed venipuncture and additional Point of Care testing such as: EKG, Glucose Testing, pregnancy testing and Urinalysis.
- Ensured proper handling and processing of patient specimens as per organizational policy & procedure.
- Ensured exam rooms and treatment areas are cleaned per infection control standards after each patient.
- Assists with maintaining patient flow to and from exam rooms and treatment areas.
- Communicated effectively with providers, administrative staff, and patients.
Inventory Manager
Mildred Elley Work Study
08.2018 - 01.2019
- Conducted clinical inventory management, ensuring adequate stock levels were maintained while minimizing excess inventory costs.
- Conducted clinical classroom inventory daily and restocked supplies as needed.
Benefits Specialist
National Income Life Insurance
05.2017 - 08.2017
- Improved the financial stability of hardworking families by providing access to affordable life insurance options
- Conducted educational sessions and distributed free insurance benefits throughout the community
- Generated insurance policy documents, prepared paperwork and claim forms
Administrative Assistant
Web Marketing
10.2015 - 04.2017
- Performed routine clerical tasks such as answering phones, copying, faxing, scanning and generating correspondence
- Resolved customer inquiries involving online purchases, order processing and invoicing for consumer electronics
- Prepared and submitted parcel insurance claims for company reimbursement
Homeowners Insurance Producer
Geico Insurance
11.2012 - 08.2015
- Corresponded with mortgage lenders and clientele to retrieve information pertinent to homeowners insurance policies
- Prepared homeowners insurance policy documents for distribution to clients and mortgage lenders
Education
National Clinical Medical Assistant Certification Program -
Mildred Elley College
01.2019
Bachelor of Social Science - undefined
State University College of Buffalo
05.2012
Skills
- Phlebotomy
- EMR / EHR
- Direct patient care
- Specimens collection and processing
- HIPAA compliance
- Medical terminology knowledge
- Procedure assistance
- Medical supply inventory
Timeline
Faculty Group Practice Senior Medical Assistant
NHPP Colorectal Surgery
03.2019 - 05.2024
Clinical Medical Assistant Intern/Volunteer
Lyon Primary Care
11.2018 - 02.2019
Inventory Manager
Mildred Elley Work Study
08.2018 - 01.2019
Caregiver
Royal Care CDPAP
03.2018 - Current
Benefits Specialist
National Income Life Insurance
05.2017 - 08.2017
Administrative Assistant
Web Marketing
10.2015 - 04.2017
Homeowners Insurance Producer
Geico Insurance
11.2012 - 08.2015
Bachelor of Social Science - undefined
State University College of Buffalo
National Clinical Medical Assistant Certification Program -
Mildred Elley College