To obtain a position within the security facility utilizing my knowledge and expertise.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Production Worker
General Dynamics Ordinance & Tactical Support
03.2022 - 09.2023
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations.
Participated in regular meetings with team members to discuss production updates.
Took on additional shifts during peak work periods to keep projects on schedule.
Inspected final products to assess compliance with quality standards and established tolerances.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Assembled and tested various products to meet production requirements and quality control standards.
Patient Care Representative
Millcreek Of Arkansas
09.2022 - 12.2022
Maintained confidentiality of patient data and condition to safeguard health information.
Upheld confidentiality requirements and regulatory compliance guidelines.
Responded to patient queries and concerns concerning insurance coverages and deductibles.
Handled prescription refill requests.
Customer Service Representative
FCS-First Collection Services
09.2014 - 04.2016
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
FIS-Fidelity Information Services
09.2016 - 06.2018
Data entry
Clerical & administrative work
Gift card & Prepaid card activations
Inbound calls
Data entry
Teleperformance
09.2018 - 09.2019
Clerical & administrative work
Collected for delinquent accounts
Outbound calls
Customer Service Representative
Ann Taylor/Loft project
10.2013 - 07.2014
Data entry
Clerical & administrative work
Assisted in training employees of computer programs
Assisted in advising clients on different clothing sizes and fabric quality in different materials
Outbound calls
Medical Assistant
Bethesda Health & Wellness
04.2013 - 05.2013
Medical Assisting (Externship 160 hrs
Completed), Urine Tox screens
EKGs
Vital checks
Injections
Paps Smear prep
Scanning documents
Schedule patients appointments
Security Guard
U.S. Security Associates, Inc
09.2010 - 06.2011
Patrolled buildings for Lockheed Martin to make sure everything was in order with the facility
Checked vehicles and employee badges: To make sure that employees did not bring in illegal substances, make sure they did not steal from the company, and make sure that the employee was who they were on their badge
Cook
Mazzios Italian Eatery
07.2010 - 10.2010
Waitressed
Prepped ingredients
Prepared meals
Motor Transportation Operator
United States Army National Guard
05.2007 - 07.2016
Managed loading, unloading and safety of all personnel, cargo and equipment.
Inspected vehicles and completed daily maintenance actions.
Maintained proficiency in tactical planning options and convoy defense techniques.
Delivered employees and materials to job sites daily.
Truck driver
Convoy
10.2006 - 12.2006
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Supply Specialists
United States Army National Guard
07.2005 - 11.2005
Advanced Individual Training: Learned to maintain positive mind frame and to listen to authority
Learned about supply and inventory of military equipment, uniforms, etc.
U. S. Army Fort
05.2005 - 07.2005
Learned to maintain a positive mind
Explosives
Firearms
Leadership
Diversity
Communication
Education
Medical Assisting
Remington College
Little Rock, AR
06.2013
Biology
Southern Arkansas University
Magnolia, AR
Biology
University of Arkansas
Pine Bluff, AR
Skills
Excellent and Proficient in
Microsoft Office Programs/Data Entry
Certification
Injections
First Aid/CPR Certified
Mobility Devices
Massage Techniques