Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Pate

Spokane

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Housekeeper

The Cleaning Authority
Spokane Valley
10.2024 - 04.2025
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Responded to requests from guests regarding housekeeping needs.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Followed safety procedures when handling hazardous materials.
  • I drove the company car when needed, following all company rules and regulations.

Tree Top and Zipline Guide

Snow King Mountain Resort
Jackson
05.2023 - 09.2024
  • Ordered and maintained all recreational equipment.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Trained staff members on conducting events and following safety procedures.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Liaised with community organizations to promote recreational activities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Guided groups of up to 20 people on scheduled tours.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Learned how to properly use ropes and other various important equipments necessary for our tree top course and Zipline.
  • Put together 40+ Zipline trolleys for the season, and successfully learned how to use them properly and safely.
  • Got the proper certification to be a rescue guide for both the Tree Top and Zipline.
  • Handled distressed customers in stressful situations during rescues. Keeping everyone calm during the process while giving instructions on what was happening.
  • Daily inspections of all courses and Ziplines before opening.
  • Daily inspections of all harnesses and equipment used.
  • Daily logs of any problems or maintenance that was did or needed to be done.

Lift Operations Lead

Snow King Mountain Resort
Jackson
08.2023 - 03.2024
  • Observed equipment gauges, indicators and hand signals to verify load positions or depths.
  • Completed job tickets, service quality summaries, and daily logs, outlining findings with verbal and written summaries.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Developed strong communication and organizational skills through working on group projects.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Interpreted grade and slope stakes and simple plans to accurately place equipment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked flexible hours across night, weekend, and holiday shifts.

Housekeeper

Vacay Hill Country
Canyon Lake
04.2023 - 08.2023
  • Evaluated rooms to identify supply needs and coordinate team workflow.
  • Performed inspections of rooms and common areas to maintain cleaning standards.
  • Completed surface sanitization, deep cleaning and window washing.
  • Selected optimal products for floor maintenance, carpet care, window treatments and deep cleaning.
  • Cleaned and serviced housekeeping equipment and replenished supply inventory.
  • Updated checklists to track items in storage rooms and on cleaning carts.
  • Notified supervisors of malfunctioning equipment, ordered new materials and scheduled maintenance.
  • Addressed client cleaning requests and provided prompt solutions.
  • Maintained safety standards by wearing gloves and protective clothing.
  • Sanitized kitchen surfaces, washed dishes and organized cookware.
  • Prepared rooms and common areas for events by moving chairs, tables, and furniture.
  • Moved supplies, linens and consumables to appropriate rooms.
  • Swept, mopped and vacuumed common areas and wiped down surfaces.
  • Deep-cleaned floors by routinely performing shampooing, waxing and buffing tasks.
  • Improved customer satisfaction by meeting special requests and addressing cleaning concerns.
  • Carried out room inspections to maintain adherence to industry standards.
  • Communicated with supervisors regarding faulty, worn or malfunctioning cleaning equipment.

Lift Operator

Sun Valley Resort
01.2023 - 03.2023
  • Trained new recreation attendants on safety procedures and customer service tactics.
  • Maintained lift mazes, ramps and signs.
  • Alerted mountain staff of any serious problems on lift.
  • Communicated with other lift operators about high-risk lift riders.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Delivered information and details of interest about facility to visitors.
  • Learned and enforced lift rules, policies and procedures.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Collaborated with ski patrol to perform lift evacuation.
  • Helped guests get on and off lift.
  • Slowed lift down or stopped it in case of high-risk or young riders.
  • Provided physical assistance to guests as required.

Housekeeper

Skyrun Rentals
05.2022 - 10.2022
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Returned emptied garbage receptacles to proper locations.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Polished fixtures to achieve professional shine and appearance.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked room supplies for future housekeepers.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Helped train new hires to the company's standards.

Kennel Technician/Receptionist

Bobbi Colorado's Canine Camp
06.2021 - 01.2022
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
  • Monitored animals for behavioral problems and signs of health issues.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Educated visitors and staff on proper animal care and handling.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Implemented and developed customer service training processes.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided primary customer support to internal and external customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Trained new personnel regarding company operations, policies and services.
  • Promptly responded to inquiries and requests from prospective customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Dog Bather

Laura's Doggies Do's
03.2021 - 06.2021
  • Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Bathed dogs to remove fleas, ticks and other skin parasites.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Cleaned dog ears to prevent ear infections.
  • Trimmed nails using clippers and grinders.

Housekeeper

Skyrun Rentals
06.2020 - 01.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Returned emptied garbage receptacles to proper locations.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Polished fixtures to achieve professional shine and appearance.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked room supplies for future housekeepers.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Helped train new hires to the company's standards.

Education

High School Diploma -

Wimberley High School
Wimberley, TX

Skills

  • Equipment Setup
  • Equipment Inspection
  • Friendly, Positive Attitude
  • Problem-solving aptitude
  • Staff Training
  • Safety Demonstration
  • Decision-Making
  • Physical Fitness
  • Safety Management
  • Customer and Service-Oriented
  • Team Leadership
  • Problem-solving abilities
  • Equipment Maintenance
  • Excellent Communication
  • Time Management
  • Multitasking
  • Reliability
  • Teamwork and Collaboration
  • Attention to Detail
  • Environmental awareness
  • Routine Inspections
  • Professional Demeanor
  • Field Trip Supervision
  • Weather Monitoring
  • Personnel Supervision
  • Problem-Solving
  • Entertainment Coordination
  • Adaptability and Flexibility
  • Team collaboration

Timeline

Housekeeper

The Cleaning Authority
10.2024 - 04.2025

Lift Operations Lead

Snow King Mountain Resort
08.2023 - 03.2024

Tree Top and Zipline Guide

Snow King Mountain Resort
05.2023 - 09.2024

Housekeeper

Vacay Hill Country
04.2023 - 08.2023

Lift Operator

Sun Valley Resort
01.2023 - 03.2023

Housekeeper

Skyrun Rentals
05.2022 - 10.2022

Kennel Technician/Receptionist

Bobbi Colorado's Canine Camp
06.2021 - 01.2022

Dog Bather

Laura's Doggies Do's
03.2021 - 06.2021

Housekeeper

Skyrun Rentals
06.2020 - 01.2021

High School Diploma -

Wimberley High School

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