Jasmine Pate
Las Vegas
Summary
Accomplished operations and property management leader with 8+ years of experience supporting C-suite executives and managing high-impact lease-ups across luxury residential and commercial properties. Known for improving compliance, streamlining workflows, and driving resident satisfaction through strategic leadership and cross-functional coordination. Adept in risk mitigation, financial oversight, and scaling new developments, with a proven ability to lead teams and deliver results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Business Operations and Compliance Manager
Advanced Management Group
01.2025 - Current
- Promoted from Executive Assistant due to high performance and initiative
- Oversee operations and compliance for commercial properties and executive team support
- Coordinate cross-departmental initiatives, policy development, and procedural rollouts
- Manage complex scheduling, expense reporting, and stakeholder communications
- Streamline operations to ensure legal and contractual compliance across portfolios
Assistant Property Manager
Cushman & Wakefield
07.2024 - 01.2025
- Managed daily operations for Evora, a 452-unit luxury, mixed-use development during its lease-up phase
- Oversaw lease administration, renewals, and terminations to ensure 95%+ occupancy
- Enhanced resident engagement through event planning and improved digital reputation
- Maintained accurate financial and tenant records, improving operational reporting
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
Cushman & Wakefield/Sares Regis
07.2023 - 07.2024
- Led lease-up and operations for Vestra at UnCommons, a 352-unit luxury residential property during a management transition
- Implemented marketing strategies that increased occupancy and lease conversion rates
- Prepared and analyzed financial reports, ensuring budget adherence and timely rent collection
- Designed community engagement initiatives to improve retention and satisfaction
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Resident Services Manager
Cushman & Wakefield
01.2023 - 07.2024
- Promoted to Assistant Manager for leadership and impact
- Oversaw service strategy for Ariva, a newly developed 700+ unit community during lease-up
- Resolved escalated tenant issues, increasing satisfaction scores
- Analyzed feedback trends to improve resident communication and service delivery
- Enhanced the living experience for residents by establishing strong relationships with local businesses and community groups.
- Planned and executed high-profile resident events to elevate community presence and engagement
Assistant Property Manager
Keller Investment Properties
09.2022 - 01.2023
- Promoted from Resident Services Coordinator at Tuscan Highlands for demonstrated leadership and operational excellence
- Reduced delinquency by over $100,000 through a streamlined collections strategy
- Maintained daily operations for Keller Cactus Hills, a 210-unit residential community
- Oversaw vendor management, tenant relations, and maintenance coordination
- Produced detailed financial and operational reports to support leadership decision-making
Resident Services Coordinator
Cushman & Wakefield/Keller Investment Properties
02.2021 - 09.2022
- Strengthened resident relationships through responsive communication and proactive service
- Boosted Tuscan Highlands' online reputation by 20% through enhanced resident engagement and follow-up
- Served as a liaison between residents and vendors, ensuring high-quality and timely service delivery
- Supported community initiatives and communication strategies that improved overall tenant satisfaction
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
Administrative Assistant
First Services Residential
01.2020 - 02.2021
- Supported HOA operations by improving communication, record-keeping, and scheduling
- Developed procedures that enhanced workflow and cross-department efficiency
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Risk Management Coordinator
Caesars Entertainment
04.2016 - 12.2019
- Managed risk coordination and claim investigations across Flamingo, The LINQ, and The Cromwell hotel and casino properties
- Reviewed incident reports for coverage and liability, conducting on-site investigations to determine validity and resolution strategy
- Partnered with legal and compliance teams to handle subpoenas, guest claims, and corporate complaints in accordance with regulatory protocols
- Promoted a culture of risk awareness and compliance through training, reporting, and operational improvements
- Identified operational weaknesses and coordinated corrective action plans to mitigate liability and reduce exposure
Education
Barbara Roberts Highschool
Salem, ORSkills
- Compliance monitoring
- Training development
- Internal audits
- Training and education
- Relationship building
- Conflict resolution
- Strategic planning
Timeline
Business Operations and Compliance Manager
Advanced Management Group
01.2025 - Current
Assistant Property Manager
Cushman & Wakefield
07.2024 - 01.2025
Assistant Property Manager
Cushman & Wakefield/Sares Regis
07.2023 - 07.2024
Resident Services Manager
Cushman & Wakefield
01.2023 - 07.2024
Assistant Property Manager
Keller Investment Properties
09.2022 - 01.2023
Resident Services Coordinator
Cushman & Wakefield/Keller Investment Properties
02.2021 - 09.2022
Administrative Assistant
First Services Residential
01.2020 - 02.2021
Risk Management Coordinator
Caesars Entertainment
04.2016 - 12.2019
Barbara Roberts Highschool
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