Jasmine Pender
Houston,TX
Summary
Dedicated and detail-oriented professional who is driven and committed to personal and organizational growth. A collaborative team player with a knack for thoughtful contributions and effective leadership.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Portland Leather Goods
Houston, Tx
06.2025 - Current
- Collaborated with upper management on promotional events and sales strategies.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Concierge
Radkin
Houston, TX
03.2025 - Current
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Performed administrative duties
- Kept updated records of guest feedback in order to measure service quality over time.
- Responded promptly to all customer inquiries via telephone or face-to-face contact while maintaining exceptional customer service.
- Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
Leasing Manager
Priderock Capital Management
Denver, USA
01.2018 - 01.2023
- Led property tours to showcase amenities and offer valuable information regarding major features
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market
- Tracked leads using CRM software and followed up with interested parties.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Maintained accurate financial records related to rental income and security deposits.
- Resolved tenant complaints in a timely manner.
- Ensured all paperwork was filled out correctly prior to executing lease agreements.
Education
High School Diploma -
Cherokee Trail High School
05.2011
Skills
- Memorization
- Hostess support
- Team member support
- Customer service
- Clear communication
- Cash handling
- Record keeping
- Organized
Timeline
Assistant Store Manager
Portland Leather Goods
06.2025 - Current
Concierge
Radkin
03.2025 - Current
Leasing Manager
Priderock Capital Management
01.2018 - 01.2023
High School Diploma -
Cherokee Trail High School