Jasmine Peters
Memphis,TN
Summary
Dynamic and adaptable professional with a proven track record in classroom management and student engagement. At Memphis City Schools, fostered a positive learning atmosphere, significantly enhancing academic growth. Excelled as a Tax Examiner at the IRS, reducing errors through meticulous attention to detail. Skilled in relationship building, consistently improving customer satisfaction and compliance.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Memphis City Schools
Memphis, TN
11.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Tax Examiner
IRS
Memphis, TN
02.2023 - Current
- Ensured timely processing of returns through efficient workload management and attention to detail.
- Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
- Increased tax compliance by thoroughly examining financial documents and identifying discrepancies.
- Resolved complex tax issues through diligent research and effective communication with taxpayers.
- Communicated with taxpayers in writing and by telephone.
Clerk
Teleflex
Olive Branch, MS
06.2019 - 06.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
Hamilton High
Memphis, TN05-2009
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
Timeline
Substitute Teacher
Memphis City Schools
11.2023 - Current
Tax Examiner
IRS
02.2023 - Current
Clerk
Teleflex
06.2019 - 06.2022
High School Diploma -
Hamilton High
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