Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Peterson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Quality Assurance Specialist

Penny Lane Centers
2021.06 - Current

-Applies knowledge of DMH standards to help ensure that all documentation complies with federal, state, and county regulations

-Assist supervisors and therapists in tracking due dates and completion of documentation tasks

-Complete / assist in tracking EBP statistics as requested

-Demonstrate attention to quality and quantity when auditing documents to ensure that all required documents are in the chart, dates are accurate, and documents requiring signatures are signed

-Demonstrate the ability to adapt to changing priorities to manage workload and complete audit assignments and generate reports for QI Supervisor and Clinic Quality Improvement Director in a timely manner

-Use knowledge of The Joint Commission and DMH guidelines to accurately generate chart documentation and chart audit findings

-Demonstrate dependability and initiative to ensure that current and up to date forms and documents are available for staff to use daily

-Demonstrate good judgment and communication skills to ensure appropriate and clear communication of audit findings to staff

-Demonstrate quality and attention to detail when completing audits and generating reports

-Performs tasks precisely and makes corrections according to agency guidelines

-Checks work thoroughly before finalizing tasks.

-Improved documentation accuracy by conducting thorough quality reviews and implementing necessary revisions.

Unit Coordinator Emergency Department

St. Vincent Medical Center
2019.08 - 2019.12

-Proficient in managing patient flow and triage in a fast-paced emergency department environment.

- Strong communication skills, able to effectively communicate with patients, families, and healthcare professionals.

- Skilled in developing and implementing policies and procedures to ensure efficient operations in the emergency department.

- Knowledgeable in electronic medical record systems and data management.

- Experienced in coordinating patient care and collaborating with interdisciplinary healthcare teams.

- Ability to prioritize and manage multiple tasks simultaneously while maintaining attention to detail.

- Familiarity with emergency department regulatory compliance and accreditation standards.

- Expertise in crisis management and emergency response protocols.

- Strong leadership skills, able to mentor and train staff members.

- Commitment to providing compassionate and patient-centered care.

Unit Clerk/CNA

Palmdale Regional Medical Center
2016.06 - 2019.06

- Excellent communication skills, both written and verbal

- Experience with medical terminology and procedures

- Proficient in computer skills, including Microsoft Office and electronic medical records systems

- Ability to prioritize and multitask in a fast-paced environment

- Strong organizational skills with attention to detail

- Ability to work effectively as part of a team as well as independently

- Compassionate and empathetic towards patients and their families

- Knowledge of HIPAA regulations and patient confidentiality

- Ability to maintain a calm and professional demeanor in stressful situations

- CPR and First Aid certified

Volunteer

Bright Morning Star Ministries
2002.06 - 2017.06

- Strong communication skills to interact with homeless individuals and team members effectively.

- Ability to work in a fast-paced environment with minimal supervision.

- Attention to detail in food preparation and handling to ensure food safety.

- Flexibility to adapt to changing circumstances and unexpected situations.

- Compassionate and non-judgmental attitude towards individuals experiencing homelessness.

- Good physical stamina to stand for extended periods and lift heavy items.

- Dependability and punctuality to ensure timely delivery of food to homeless individuals. - Cultural sensitivity and awareness of dietary restrictions to ensure that food is appropriate for all individuals.

Administrative Assistant to VP

Millpledge
2015.08 - 2016.06

- Excellent organizational skills, with the ability to manage multiple tasks and meet deadlines

- Strong communication skills, both written and verbal, with experience in drafting professional correspondence

- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint - Experience scheduling appointments, meetings, and travel arrangements - Ability to maintain confidentiality and handle sensitive information with discretion

- Familiarity with office equipment and procedures, including fax machines, copiers, and printers

- Strong attention to detail and accuracy in data entry and record keeping

- Ability to work independently and as part of a team, with a positive and proactive attitude

- Knowledge of office management and administrative procedures, with a willingness to learn and adapt to new systems and processes


Inventory Associate

Banner Desert Medical Center
2014.01 - 2015.01

-Maintains and manages all medical equipment and supplies

-Troubleshooting equipment and coordinating repairs, orders special supplies and equipment for intensive care unit, meeting with vendors to implement new medical supplies and equipment, record keeping, filing, data entry

-Executing audits on supplies and equipment as well as yearly expenditures.

Health Unit Coordinator/ Patient Care Technician ICU

Banner Desert Medical Center
2013.09 - 2014.07

-Coordinates communication between Doctors, Nurses, and Patients

-Collects and scans Patients' medical records, prepares forms for admissions and discharges, Answers phones, send faxes

-Data entry greets patients and family members

-Stocked the unit with medical supplies, linen, and equipment

-Assist nurses and doctors in procedures done in the unit

-Performed blood sugar checks, vital signs, and lab specimen collection

-Documentation of patient information.

Rehabilitation Technician

Homecare, Total Homecare Solutions
2008.04 - 2013.03

- Knowledge of rehabilitation techniques for patients with physical disabilities.

- Experience in providing in-home care to patients with chronic illnesses.

- Proficiency in using medical equipment and devices related to rehabilitation.

- Ability to communicate effectively with patients and their families to understand their needs and concerns.

- Knowledge of medical terminology and ability to document patient progress accurately.

- Familiarity with healthcare regulations and guidelines related to patient care and safety.

- Strong organizational and time-management skills to manage multiple patient cases and schedules efficiently.

- Compassionate and empathetic approach to patient care, with a commitment to improving their quality of life.

- Ability to work independently and as part of a team, collaborating with other healthcare professionals to ensure optimal patient outcomes.

- Flexibility and adaptability to adjust to changing patient needs and unexpected situations.

Office Assistant

Larry's Auto
2008.03 - 2013.03

-Streamlined office processes by implementing efficient filing and organizational systems.

-Reduced errors in documentation by meticulously proofreading and editing written materials.

-Ensured timely completion of projects with diligent task prioritization, delegation, and followup.

-Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.

-Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.

-Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

-Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.

Patient Care Assist

Cincinnati Children's Hospital
2006.10 - 2008.02

- Compassionate and patient demeanor: Able to provide emotional support and care to children who are experiencing illness or injury.

- Effective communication: Able to communicate clearly and effectively with children, their families, and medical staff.

- Attention to detail: Able to monitor and record patient vital signs, administer medications, and assist with medical procedures.

- Time management: Able to prioritize tasks and manage time efficiently in a fast-paced hospital environment. - Team player: Able to work collaboratively with medical staff and other patient care assistants to provide the best possible care for patients.

- Multitasking: Able to handle multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.

- Problem-solving: Able to identify and resolve issues quickly and efficiently to ensure the safety and well-being of patients.

- Flexibility: Able to adapt to changing circumstances and work effectively in unpredictable situations.

Education

Bachelor of Arts - Social Work

University of Massachusetts Global
Online
10.2027

Associate of Arts - Human Services

Rasmussen University
Online
06.2024

No Degree - Nursing Assistant

Scarlet Oaks CDC
Cincinnati, OH
01.2006

High School Diploma -

Winton Woods High School
Cincinnati, OH
01.2006

Skills

  • Record Keeping
  • Planning and Organization
  • EMR (Electronic Medical Records Systems)
  • Attention to detail
  • Work under pressure
  • Meets goals
  • Microsoft word, excel, power point
  • Filing, data entry
  • Front office, back-office training
  • 10+ years Customer Service
  • Documentation And Reporting
  • Team Collaboration
  • Documentation Review
  • Corrective and Preventive Actions
  • Time management abilities
  • Task Prioritization
  • Problem-solving abilities
  • Self Motivation
  • Goal Setting
  • Reliability
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Continuous Improvement
  • Excellent Communication
  • Multitasking Abilities
  • Effective Communication

Timeline

Quality Assurance Specialist

Penny Lane Centers
2021.06 - Current

Unit Coordinator Emergency Department

St. Vincent Medical Center
2019.08 - 2019.12

Unit Clerk/CNA

Palmdale Regional Medical Center
2016.06 - 2019.06

Administrative Assistant to VP

Millpledge
2015.08 - 2016.06

Inventory Associate

Banner Desert Medical Center
2014.01 - 2015.01

Health Unit Coordinator/ Patient Care Technician ICU

Banner Desert Medical Center
2013.09 - 2014.07

Rehabilitation Technician

Homecare, Total Homecare Solutions
2008.04 - 2013.03

Office Assistant

Larry's Auto
2008.03 - 2013.03

Patient Care Assist

Cincinnati Children's Hospital
2006.10 - 2008.02

Volunteer

Bright Morning Star Ministries
2002.06 - 2017.06

Bachelor of Arts - Social Work

University of Massachusetts Global

Associate of Arts - Human Services

Rasmussen University

No Degree - Nursing Assistant

Scarlet Oaks CDC

High School Diploma -

Winton Woods High School
Jasmine Peterson