Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Peterson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Quality Assurance Specialist

Penny Lane Centers
Los Angeles, CA
06.2021 - Current

-Applies knowledge of DMH standards to help ensure that all documentation complies with federal, state, and county regulations

-Assist supervisors and therapists in tracking due dates and completion of documentation tasks

-Complete / assist in tracking EBP statistics as requested

-Demonstrate attention to quality and quantity when auditing documents to ensure that all required documents are in the chart, dates are accurate, and documents requiring signatures are signed

-Demonstrate the ability to adapt to changing priorities to manage workload and complete audit assignments and generate reports for QI Supervisor and Clinic Quality Improvement Director in a timely manner

-Use knowledge of The Joint Commission and DMH guidelines to accurately generate chart documentation and chart audit findings

-Demonstrate dependability and initiative to ensure that current and up to date forms and documents are available for staff to use daily

-Demonstrate good judgment and communication skills to ensure appropriate and clear communication of audit findings to staff

-Demonstrate quality and attention to detail when completing audits and generating reports

-Performs tasks precisely and makes corrections according to agency guidelines

-Checks work thoroughly before finalizing tasks.

-Improved documentation accuracy by conducting thorough quality reviews and implementing necessary revisions.

Unit Coordinator Emergency Department

St. Vincent Medical Center
Los Angeles, CA
08.2019 - 12.2019

-Proficient in managing patient flow and triage in a fast-paced emergency department environment.

- Strong communication skills, able to effectively communicate with patients, families, and healthcare professionals.

- Skilled in developing and implementing policies and procedures to ensure efficient operations in the emergency department.

- Knowledgeable in electronic medical record systems and data management.

- Experienced in coordinating patient care and collaborating with interdisciplinary healthcare teams.

- Ability to prioritize and manage multiple tasks simultaneously while maintaining attention to detail.

- Familiarity with emergency department regulatory compliance and accreditation standards.

- Expertise in crisis management and emergency response protocols.

- Strong leadership skills, able to mentor and train staff members.

- Commitment to providing compassionate and patient-centered care.

Unit Clerk/CNA

Palmdale Regional Medical Center
Palmdale, CA
06.2016 - 06.2019

- Excellent communication skills, both written and verbal

- Experience with medical terminology and procedures

- Proficient in computer skills, including Microsoft Office and electronic medical records systems

- Ability to prioritize and multitask in a fast-paced environment

- Strong organizational skills with attention to detail

- Ability to work effectively as part of a team as well as independently

- Compassionate and empathetic towards patients and their families

- Knowledge of HIPAA regulations and patient confidentiality

- Ability to maintain a calm and professional demeanor in stressful situations

- CPR and First Aid certified

Volunteer

Bright Morning Star Ministries
Cincinnati, OH
06.2002 - 06.2017

- Strong communication skills to interact with homeless individuals and team members effectively.

- Ability to work in a fast-paced environment with minimal supervision.

- Attention to detail in food preparation and handling to ensure food safety.

- Flexibility to adapt to changing circumstances and unexpected situations.

- Compassionate and non-judgmental attitude towards individuals experiencing homelessness.

- Good physical stamina to stand for extended periods and lift heavy items.

- Dependability and punctuality to ensure timely delivery of food to homeless individuals. - Cultural sensitivity and awareness of dietary restrictions to ensure that food is appropriate for all individuals.

Administrative Assistant to VP

Millpledge
08.2015 - 06.2016

- Excellent organizational skills, with the ability to manage multiple tasks and meet deadlines

- Strong communication skills, both written and verbal, with experience in drafting professional correspondence

- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint - Experience scheduling appointments, meetings, and travel arrangements - Ability to maintain confidentiality and handle sensitive information with discretion

- Familiarity with office equipment and procedures, including fax machines, copiers, and printers

- Strong attention to detail and accuracy in data entry and record keeping

- Ability to work independently and as part of a team, with a positive and proactive attitude

- Knowledge of office management and administrative procedures, with a willingness to learn and adapt to new systems and processes

Inventory Associate

Banner Desert Medical Center
01.2014 - 01.2015

-Maintains and manages all medical equipment and supplies

-Troubleshooting equipment and coordinating repairs, orders special supplies and equipment for intensive care unit, meeting with vendors to implement new medical supplies and equipment, record keeping, filing, data entry

-Executing audits on supplies and equipment as well as yearly expenditures.

Health Unit Coordinator/ Patient Care Technician ICU

Banner Desert Medical Center
09.2013 - 07.2014

-Coordinates communication between Doctors, Nurses, and Patients

-Collects and scans Patients' medical records, prepares forms for admissions and discharges, Answers phones, send faxes

-Data entry greets patients and family members

-Stocked the unit with medical supplies, linen, and equipment

-Assist nurses and doctors in procedures done in the unit

-Performed blood sugar checks, vital signs, and lab specimen collection

-Documentation of patient information.

Rehabilitation Technician

Homecare, Total Homecare Solutions
04.2008 - 03.2013

- Knowledge of rehabilitation techniques for patients with physical disabilities.

- Experience in providing in-home care to patients with chronic illnesses.

- Proficiency in using medical equipment and devices related to rehabilitation.

- Ability to communicate effectively with patients and their families to understand their needs and concerns.

- Knowledge of medical terminology and ability to document patient progress accurately.

- Familiarity with healthcare regulations and guidelines related to patient care and safety.

- Strong organizational and time-management skills to manage multiple patient cases and schedules efficiently.

- Compassionate and empathetic approach to patient care, with a commitment to improving their quality of life.

- Ability to work independently and as part of a team, collaborating with other healthcare professionals to ensure optimal patient outcomes.

- Flexibility and adaptability to adjust to changing patient needs and unexpected situations.

Office Assistant

Larry's Auto
03.2008 - 03.2013

-Streamlined office processes by implementing efficient filing and organizational systems.

-Reduced errors in documentation by meticulously proofreading and editing written materials.

-Ensured timely completion of projects with diligent task prioritization, delegation, and followup.

-Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.

-Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.

-Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

-Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.

Patient Care Assist

Cincinnati Children's Hospital
10.2006 - 02.2008

- Compassionate and patient demeanor: Able to provide emotional support and care to children who are experiencing illness or injury.

- Effective communication: Able to communicate clearly and effectively with children, their families, and medical staff.

- Attention to detail: Able to monitor and record patient vital signs, administer medications, and assist with medical procedures.

- Time management: Able to prioritize tasks and manage time efficiently in a fast-paced hospital environment. - Team player: Able to work collaboratively with medical staff and other patient care assistants to provide the best possible care for patients.

- Multitasking: Able to handle multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.

- Problem-solving: Able to identify and resolve issues quickly and efficiently to ensure the safety and well-being of patients.

- Flexibility: Able to adapt to changing circumstances and work effectively in unpredictable situations.

Education

Bachelor of Arts - Social Work

University of Massachusetts Global
Online
10.2027

Associate of Arts - Human Services

Rasmussen University
Online
06.2024

No Degree - Nursing Assistant

Scarlet Oaks CDC
Cincinnati, OH
01.2006

High School Diploma -

Winton Woods High School
Cincinnati, OH
01.2006

Skills

  • Record Keeping
  • Planning and Organization
  • EMR (Electronic Medical Records Systems)
  • Attention to detail
  • Work under pressure
  • Meets goals
  • Microsoft word, excel, power point
  • Filing, data entry
  • Front office, back-office training
  • 10 years Customer Service
  • Documentation And Reporting
  • Team Collaboration
  • Documentation Review
  • Corrective and Preventive Actions
  • Time management abilities
  • Task Prioritization
  • Problem-solving abilities
  • Self Motivation
  • Goal Setting
  • Reliability
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Continuous Improvement
  • Excellent Communication
  • Multitasking Abilities
  • Effective Communication

Timeline

Quality Assurance Specialist

Penny Lane Centers
06.2021 - Current

Unit Coordinator Emergency Department

St. Vincent Medical Center
08.2019 - 12.2019

Unit Clerk/CNA

Palmdale Regional Medical Center
06.2016 - 06.2019

Administrative Assistant to VP

Millpledge
08.2015 - 06.2016

Inventory Associate

Banner Desert Medical Center
01.2014 - 01.2015

Health Unit Coordinator/ Patient Care Technician ICU

Banner Desert Medical Center
09.2013 - 07.2014

Rehabilitation Technician

Homecare, Total Homecare Solutions
04.2008 - 03.2013

Office Assistant

Larry's Auto
03.2008 - 03.2013

Patient Care Assist

Cincinnati Children's Hospital
10.2006 - 02.2008

Volunteer

Bright Morning Star Ministries
06.2002 - 06.2017

Bachelor of Arts - Social Work

University of Massachusetts Global

Associate of Arts - Human Services

Rasmussen University

No Degree - Nursing Assistant

Scarlet Oaks CDC

High School Diploma -

Winton Woods High School
Jasmine Peterson