Hi, I’m
Tyree Toney
Patient Access Associate
Hammond,LA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
years of professional experience
Work History
Days Inn Hotel
Front Desk Receptionist
05.2018 - 08.2020
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
ASM Global
Food Service Team Member
02.2009 - 04.2019
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Old No. 77 Hotel & Chandlery
Room Attendant
09.2012 - 02.2015
Job overview
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
Skills
- Intuit QuickBooks
- Meeting Scheduling
- Corel Wordperfect
- Automated Information System Software
- Team Collaboration
- Negotiation
- Judgment and Decision-Making
- Telephone Etiquette
- Microsoft Dynamics
- Effective Planning
- Availability Record Keeping
- Critical Thinking
Timeline
Front Desk Receptionist
Days Inn Hotel
05.2018 - 08.2020
Room Attendant
Old No. 77 Hotel & Chandlery
09.2012 - 02.2015
Food Service Team Member
ASM Global
02.2009 - 04.2019
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