Administer employee onboarding and orientation programs, ensuring a seamless transition for new hires.
Processed employee terminations efficiently, ensuring compliance with company policies and legal requirements. Oversee benefits administration, including health insurance, retirement plans, and employee wellness programs.
Ensure compliance with all federal, state, and local labor laws.
Maintain HRIS database, ensuring accurate employee records and reporting for payroll, benefits, and compliance audits.
Coordinate training and development programs, supporting continuous learning and mandatory trainings.
Administer and update employee agreements and HR policies, ensuring alignment with current legal requirements and company objectives.
Assist with compensation management, including job evaluation guidance and skill assessments.
Prepare and deliver HR reports to senior management, providing insights into employee performance and engagement.
Administered employee benefits programs, including health, dental, vision, life insurance, 401(k) retirement plans, and wellness benefits for over 300 employees.
Manage employee leaves of absence, including FMLA and short-term disability, ensuring compliance, and timely processing of claims.
Serve as the primary point of contact for employees regarding benefits-related inquiries, assisting with claims issues, coverage questions, and benefits enrollment concerns.
Coordinate with brokers and benefits providers to resolve claims issues, and ensure accurate billing and payment processing.
Prepare and maintain benefits reports for senior management, tracking enrollments and claims.
Administer COBRA continuation coverage for eligible employees, providing timely notifications, and ensuring compliance with federal requirements.
Collaborate with HR and payroll teams to ensure accurate deductions and contributions are made for benefits plans.
Processed semi-monthly payroll for 300+ employees, ensuring timely and accurate payment of wages, bonuses, and commissions.
Ensured compliance with federal, state, and local tax regulations, including proper withholding, tax filings, and timely submission of tax payments.
Maintained and updated employee payroll records, including deductions for benefits, garnishments, and other adjustments.
Managed payroll-related inquiries from employees, providing clear and timely responses regarding pay discrepancies, tax issues, and benefit deductions.
Supported the transition to a new payroll system (e.g., from ADP to Paylocity), ensuring minimal disruption and seamless integration.
Coordinated with the accounting department to ensure correct data entries and payroll transactions.
Managed employee benefits administration related to payroll deductions and maintained accurate records for auditing purposes.
Managed the HR inbox, ensuring timely responses and effective communication.
Human Resources Representative (Contract)
SPG Therapy and Education
Walnut Creek
07.2022 - 04.2023
Conducted new hire orientations, onboarding processes, and exit interviews.
Assisted employees with enrollment into health insurance plans, retirement savings accounts, and other voluntary benefits.
Assisted with certification renewals and tracking of expirations.
Managed HR inbox to address employee inquiries promptly.
Conducted termination process for laid off employees.
Human Resources Associate
Mason McDuffie Mortgage Corporation
San Ramon
02.2021 - 05.2022
Supported HR department with daily administrative functions, including maintaining personnel files, scheduling interviews, and processing new hire paperwork.
Coordinated employee benefits enrollment and answered employee queries regarding health insurance and retirement benefits.
Processed payroll on a semi-monthly basis, ensuring accuracy and compliance with payroll regulations.
Assisted with maintaining HR policies and procedures, ensuring alignment with organizational goals.
Sales Manager, Team Lead & Marketing Director at USA Mortgage, Mason-McDuffie, Finance of AmericaSales Manager, Team Lead & Marketing Director at USA Mortgage, Mason-McDuffie, Finance of America