Jasmine Porter-Smith
Office Manager
Birmingham,Alabama
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations attitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Office Manager
Piggly Wiggly Grocery Store
Birmingham, AL
06.2021 - Current
- Completed numerous office counts during shift.
- Coached new hires on company processes while managing employees.
- Created, prepared, and delivered reports to various departments.
- Managed files and records for store manager.
- Maintained office supplies and computers.
- Oversaw numerous cashiers and baggers on morning shift.
- Ordered baby formula and HBA Products (health and beauty aide).
Cash Office Clerk
Piggly Wiggly Grocery Store
Birmingham, AL
09.2020 - 06.2021
- Performed Western Union Transactions, Fidelity Bill Pay, and sold Money Orders.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Oversaw numerous cashiers and baggers and morning, mid, and night shift.
Cashier
Piggly Wiggly Grocery Store
Birmingham, AL
07.2018 - 09.2020
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Office Assistant
Saving Grace LLC
Birmingham, AL
01.2018 - 05.2018
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked.
Education
Associate of Applied Science - Radiology Technician
Jefferson State Community College
Birmingham, AL 08.2021 - Current
High School Diploma -
Cornerstone Schools of Alabama
Birmingham, AL 08.2018 - 05.2019
Skills
Excellent multi-tasking ability
Timeline
Associate of Applied Science - Radiology Technician
Jefferson State Community College
08.2021 - Current
Office Manager
Piggly Wiggly Grocery Store
06.2021 - Current
Cash Office Clerk
Piggly Wiggly Grocery Store
09.2020 - 06.2021
High School Diploma -
Cornerstone Schools of Alabama
08.2018 - 05.2019
Cashier
Piggly Wiggly Grocery Store
07.2018 - 09.2020
Office Assistant
Saving Grace LLC
01.2018 - 05.2018
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