Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE POWELL

Waukegan,IL

Summary

Skilled entrepreneur with expertise in business management , marketing, operational cost and graphic design with 10+ years in business experience. Strong communications skills with background of administrative work. Proven track record of building and developing relationships with clients to grow a solid customer base.

Overview

6
6
years of professional experience

Work History

Loss Mitigation Specialist I

Dovenmuehle Mortgage Inc
11.2022 - Current
  • To mitigate potential losses on delinquent loans by using various workout alternatives, i.e.: trial/forbearance/repayment plan agreements, modifications etc
  • Collaborates with various support departments within servicing to identify needs, propose innovative solutions and deliver results while meeting deadlines in a professional manner
  • To ensure that all verbal and written communication to borrower and authorized third parties is in a manner that is simple to understand, empathetic to the borrowers’ financial situation, professional, and represents a strong breadth of knowledge

Business Owner

Jasmine Cosmetics
03.2020 - Current
  • Created a sales and distribution network to increase sales and reach new markets
  • Developed and implemented a quality assurance system to ensure product safety and quality
  • Secured financing to fund business operations
  • Established a customer service system to ensure customer satisfaction

Document Processing Specialist

Dovenmuehle Mortgage Inc
01.2022 - 11.2022
  • Review foreclosure and bankruptcy documents to verify correct verbiage, accurate dates, figures, and facts, resolving issues in a self-directed manner
  • Ensure printed backup documents (note, mortgage, assignment, print screens, corporate resolutions, prior recorded foreclosure documents) are consistent with the source foreclosure documents
  • Ensure there are no errors in the source documents, including verification of correct dates, percentages, and dollar amounts
  • Confirm corporate resolution has identified the appropriate signer.

Rental Assistance Specialist

Beacon Hill Staffing Group LLC
06.2020 - 01.2021
  • Provide excellent customer service remotely to clients
  • Responsible for entire rental assistance process for assigned clients, including collection of required documents, submission of rental assistance application, client follow-up, and disbursement of funds
  • Show compassion for clients by actively listening and showing respect and empathy, through an ethos of financial solidarity/empowerment rather than charity

Documentation Specialist

J.P Morgan Chase
01.2018 - 10.2019
  • Implemented a new system for tracking, organizing, and archiving documentation
  • Process Immigration applications for government officials and asylum seekers etc
  • Extraction foreign objects from the Application as a (Extraction agent)
  • Revised existing documentation to reflect changes in software applications

Education

Associate of Applied Science - Nursing

Olive Harvey College
Dec 2017

High School Diploma - Nursing

Global Vision Academy
Jun 2010

Skills

  • PROFESSIONAL SKILLS
  • Customer service
  • Operational sales
  • Microsoft suits
  • Client Service
  • Easy to Learn
  • Time Management
  • Communications
  • Business Management
  • Leadership
  • Excel
  • Data Analytics
  • Graphic design
  • Administration
  • Problem solving

Timeline

Loss Mitigation Specialist I

Dovenmuehle Mortgage Inc
11.2022 - Current

Document Processing Specialist

Dovenmuehle Mortgage Inc
01.2022 - 11.2022

Rental Assistance Specialist

Beacon Hill Staffing Group LLC
06.2020 - 01.2021

Business Owner

Jasmine Cosmetics
03.2020 - Current

Documentation Specialist

J.P Morgan Chase
01.2018 - 10.2019

Associate of Applied Science - Nursing

Olive Harvey College

High School Diploma - Nursing

Global Vision Academy
JASMINE POWELL